Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

In the past, I used Miro as the collaboration tool for Program Increment planning. Most recently, I used it as a collaboration tool for the capture planning and solution development of an opportunity pursuit. The main problems it solved were: 1) collaborating outside the network, 2) single place to go to for all discussions allowing easier navigation to content created in past conversations. We then took the result of those dozens of collaboration sessions and converted it into a proposal outline.

Pros and Cons

Pros

Start up for new user. I didn't have to spend much time helping people get setup.
Building tables/free-form boxes, etc., to support the topic at hand.
Diversity in built-in templates allowing for a kick start to creativity.

Cons

Exporting to word. Perhaps to other areas, too. But we built a table in Miro and our author said it was very time consuming getting stuff out of the table and into word.
For some people, the board really bogged down and kept crashing. Not sure what the driver behind that is. But similarly, I noticed that as more content got added, the board got slower. So, perhaps a way to "cold storage" areas in the board.
Ability to hide content. For example, I wanted to keep everything in one place, but I can't give partners access to some of that information. It would be a good feature to be able to have sub-permissions for certain areas of the board.
Not spamming board members when new members are added. Perhaps this was a problem with how we set it up, but I believe everyone got notified when we added another member to the board.
Perhaps this is a feature but it hasn't jumped out to me... the ability to create templates and share those templates with others. I would like to create a opportunity pursuit template.

Return on Investment

All I can think of is what I've already said, which is simplified collaboration across networks. Having to manage credentials within one network, or using some sort of shared document/space approach, would be time consuming and expensive. And this leads to faster planning, etc.

Collaboration

I've spoken about this a lot already. But this is the main value. We started a pursuit over the summer with partners spread out over the country and were able to get into the planning quickly and effectively.

Alternatives Considered

I haven't done any analysis on other products. I started using it because our Agile Coach was using it.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams, Microsoft 365

Likelihood to Recommend

I have specifically recommended Miro in the past. But I've also added "or similar tools" before as some companies have licenses to other tools.

I've become a fan of using it on opportunity pursuits, especially when we are working and relying on partners assistance. The open space giving the ability to create and expand easily is helpful when managing an evolving plan.

Presentations out of Miro aren't really a thing. I view it as the "thinking" space, but then have to convert it to PowerPoint or something else to present.

Comments

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Enjoyed the use as an opportunity pursuit template