Good product with bad pricing tiers | TrustRadius

Overall Satisfaction with Litmus

Use Cases and Deployment Scope

Litmus helps us with our QA emails to ensure they render correctly across various mail clients (Gmail, iOS, etc.).

Pros and Cons

Pros

Points out errors we should look into
Illustrates areas where our code may be incorrect

Cons

Does a mediocre job letting you know when you are at risk of hitting your preview limit

Return on Investment

Helped us avoid making errors in our email sends
Highlighted the need for us to address our DMARC/DKIM/SPF issues

Alternatives Considered

Braze

We find the Litmus platform to render previews more quickly and identify issues we wouldn't have otherwise caught.

Key Insights

Do you think Litmus from Validity delivers good value for the price?

Not sure

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus from Validity go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus from Validity again?

Yes

Other Software Used

Braze, Salesforce Marketing Cloud Email Studio

Likelihood to Recommend

Suitable for previewing emails. That is the primary function I use it for.

Litmus from Validity Feature Ratings

Comments

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Becca Gage
(Vendor Representative) commented 4 years ago
Hi Jared, Thanks for taking the time to leave a review! We'd love to chat more about your experience with Litmus and find out how we could do better. If you're open to it, you can reach me directly by email - rgage@litmus.com! --Becca Gage, Customer Marketing at Litmus