Easy Peasy Lemon Squeasy = Hootsuite
Updated August 28, 2023

Easy Peasy Lemon Squeasy = Hootsuite

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

I work in a local non-profit, therefore our company consists of only 2 employees. Both I and the other employee wear several "hats" within the organization. Hootsuite allows me to quickly switch over to my marketing "hat" to schedule posts on our social media. The simplicity of Hootsuite lets me be stress-free about reaching our online audience. I can spend minimal time scheduling out a week's worth of posts and get back to the worthy cause of my organization.

Pros

  • aesthetic look is not overwhelming
  • Easily reschedule posts & edit
  • Customer Service is AMAZING

Cons

  • Would be nice if there was a free upgraded version for non-profits
  • Honestly it can't get any easier haha
  • Saves us so much time being able to schedule 1 posts on 3 platforms
  • We have increased our followers due to consistent posting
Since graduating from college 3 years ago, I have only ever used Hootsuite in the 2 jobs I have had. I don't see myself switching to another product.

Do you think Hootsuite delivers good value for the price?

Not sure

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

For those that are new to Hootsuite, it is the simplest form of managing content. There are analytics, scheduling, and more! You won't need to spend more than 5 -10 minutes trying to learn Hootsuite. That's how easy it is. Simple design, BUT maximum possibilities. I started using Hootsuite after college, and don't see myself switching over to any other content manager.

Hootsuite Feature Ratings

10.0
Broad channel coverage
10
10.0
Content planning and scheduling
10
Workflow management
Not Rated
10.0
Customer interaction histories
10
9.0
Paid media management
Not Rated
Campaigns and promotions
9
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Pinterest
10
YouTube
10
9.5
Campaign success analytics
9
Real-time tracking
10
Not Rated
Mobile access
Not Rated

Hootsuite ROI and Support

I didn't even use a vendor because I didn't need convincing that Hootsuite was a right choice for me. I just knew from a previous job how much I enjoyed the software and wanted to integrate it at my new job. Hootsuite provided the data and proof to convince our organization to purchase Hootsuite.
Everything seemed smooth, however occasionally one of my social accounts will disconnect and it can be frustrating. With that being said, that does not happen very often. It is easy to see your channels of social accounts. It would be nice to add multiple accounts from Facebook and Instagram, in case you manage more than one.
  • No Training

Hootsuite Support

I have reached out to Hootsuite before to ask very specific questions, and every single time I always get a response. The customer service and attention that Hootsuite places on its customers is outstanding. They even give notices of when Hootsuite may be "down" for fixing issues.

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