Love Gusto!
August 27, 2024

Love Gusto!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

I have used Gusto with different employers at two jobs, and I love the site's ease of use. I also enjoy how easy it is to do my taxes with the digital forms on Turbotax. It has a very user-friendly, fun, and playful design while also being professional and easy to use.

Pros

  • Ease of Use.
  • Appealing to the eye.
  • Uploading tax documents to Turbotax.

Cons

  • Customizable home page.
  • Bugs in documents tab.
  • Dark mode option.
  • Easy to use.
  • Easy to input new employees.
  • Tax documents always available.
It's the most accessible site I have had to use. Clocking in and out, adding notes for shifts, and adding breaks are very easy. With other sites, they were typically down for periods, slow to load, and other bugs and issues. I also really enjoy the little piggy when logging in.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

It's very easy to use, especially for smaller companies. The site is user-friendly and eye-catching. Everything you need is easily accessible. I have never had to use the customer service side of Gusto, but there is not much that you would need help with or have issues with. I also really enjoy the little pig when logging in.

Gusto Feature Ratings

Payroll Management
5.8
Pay calculation
5
Benefit plan administration
6
Direct deposit files
5
Salary revision and increment management
7
Reimbursement management
6

Comments

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