Gusto - user-friendly catch all for employee management!
August 26, 2024
Gusto - user-friendly catch all for employee management!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gusto
I am a small business employee, and I use Gusto for my payroll information and all HR-related inquiries, including our time off approvals/requests and 30-60-90 feedback processes.
Pros
- Mobile app -> It is very user-friendly and easy to navigate. It also has small quirks that make it feel warm (the "happy payday" messages, etc.).
- The time off process is relatively simple for employees—seeing where it is in the approval process and being able to follow up via the Gusto portal is very easy.
- Pay process: Everything from the estimate, YTD totals, and paystub details are in one place, easy to find, and easy to navigate.
Cons
- Right now, we get paid by 5 PM on Friday. Early pay (without the use of Gusto's Direct Deposit) would be better, even if it's just by 12 PM.
- Notifications on the mobile app - could be better/more personalized (Manage notifications options for more stuff like payday, paid time off approvals, etc.)
- Customize option for the landing/home page based on my account/needs.
- Employee's being happier with more structured processes (as a prior startup).
- N/A because new employee/non C-Suite level.
Gusto is 100% better than Deltek Costpoint, a system I used at my last job for four years. Especially on the usability, it's easier to navigate and overall just easier on the eyes. Gusto had tutorials when I was first figuring it out, which helped, but Deltek's didn't help much.
Do you think Gusto delivers good value for the price?
Yes
Are you happy with Gusto's feature set?
Yes
Did Gusto live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gusto go as expected?
I wasn't involved with the implementation phase
Would you buy Gusto again?
Yes
Comments
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