EZ Texting IS EZ
December 15, 2022

EZ Texting IS EZ

Dawn Wilks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We currently utilize EZ Texting to send mass text messages to our healthcare employees. We like offering open assignments, assignment changes, holiday closure information and to notify staff when needed credentials are going to expire. We find its the quickest most convenient way to get information out to multiple staff members at one time.

Pros

  • Tracks sent/receive messages
  • tracks your usage
  • makes it easy to buy additional texting credits

Cons

  • need live employees to help with technical difficulties
  • allow longer text messages to be sent
  • able to reach mass employee contacts in seconds
  • computer or phone access a huge plus
We able to utilized EZ Texting on the computer or cell phone for quick easy access. Our after hours oncall staff utilize the EZ Texting app to send out mass messages to help cover last minute assignments and it has saved them alot of time making phone calls when they can just send the mass text with no limit as to how many employees they can text at one time.

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting helps to get the job done. We have found it to be quick and convenient in out fast paced office setting making it easy for the office staff to communicate with our field staff. Our employees appreciate getting the test messages and being able to respond quickly and effortlessly.

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Taylor Marsh
    (Vendor Representative) commented 4 years ago
    Hey Dawn, Thank you so much for your review! We're happy to hear that you're enjoying utilizing EZ Texting and that we're able to help with saving your agents' time when it comes to answering questions and sending out mass messages. That's what we love to hear! When it comes to support on our end, we apologize for any delays. Whenever you have a question, please feel free to reach out via our chat bot on our site for direct resources, or, via email at: Support@EZTexting.com. Thank you, again, for your feedback! Sincerely, Taylor

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