Item: EZ Texting
Rating: 8
Author: Verified User

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

I currently use EZ Texting to help my clients reach out and stay connected to their customers. EZ Texting is so easy to use. I’ve tried other companies but EZ Texting is by far the best company to work with. Their online help is fantastic, too! Quick to answer any questions or concerns I have.

Pros and Cons

Pros

Help answer questions
Easy to use

Cons

Notifications when going over in text length
Pricing could improve

Return on Investment

I handle lots of small campaigns, so buying at a lower quantity isn’t good.
I wish they’d allow you to load your campaigns up, and then figure out how many credits you need so you could get the lower rate.

Support Rating

EZ Texting support staff are fast to respond to any questions or concerns.

Alternatives Considered

I don’t see any of them listed here.

Likelihood to Recommend

EZ Texting is great for getting out a quick message to customers, but not that great when you are trying to explain a sale, etc. Text message length is too short--voicemail works better for that. I wish EZ texting had an RVM option as I love the ease of importing contacts and running those lists.

Comments

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Easy to implement