My review.
March 17, 2025

My review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Process mining issues, identify the bottlenecks of the process patch, analyze the data, and transform the data to provide new insights for the business-level users. Also, create some automations where we can insert new data, and some data will be updated by this workflow. Help BUs to solve their issues.

Pros

  • Process Mining.
  • Action Flows.
  • Extract and Transformation Data.
  • Display Data on Dashboards.

Cons

  • Logs information.
  • Extract data with more features and options.
  • Possibility to control versions on Studio to understand who did what.
  • Put the data visible to the BU.
  • Manipulate data.
  • Use automations.
The academy training was essential to start learning about Celonis. It was the best thing to grow the knowlagment on that. Also, the webinars are good for keeping you updated about the new future and new ideas and for sharing ideas with other clients and projects. The presence events were very good to create a lot of networks.

Do you think Celonis delivers good value for the price?

No

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Process mining is the best scenario where Celonis fits very well. In terms of Bi tool i think isn't the best option and on the market we can find better. Regarding apps and automations, it is also a good feature but also needs to improve to have the possibility to understand the logs.

Celonis Feature Ratings

Data Connection
10
Process Discovery
9
Visual Process Representation
9
Process Variants
8
Performance Metrics
9
Process Mining Algorithms
10
Root Cause Investigation
8
Process Optimization
9
What-if Analysis
6
Process Compliance and Audit
9

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