Unlocking Operational Excellence: A review of Celonis and its impact at Uniper
January 16, 2024

Unlocking Operational Excellence: A review of Celonis and its impact at Uniper

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Celonis is a process mining and analysis tool and we primarily use the tool within Uniper IT to help to optimise our business processes which leads to a reduction in our operating costs. By using the application, our Process Analysts are able to visualise and analyse many of our end-to-end business processes and can then identify any bottlenecks and inefficiencies. Celonis also helps us target areas where automation can be implemented in order to reduce manual effort.

Pros

  • Visualisation of Uniper's business processes
  • Makes it easier for us to demonstrate compliance during external audits
  • Drives process improvement through identifying automation opportunities and areas that can be targeted for waste reduction

Cons

  • User interface is complex and so it can take some time for users who are new to process mining to become familiar with the tool
  • Celonis is not able to integrate with all of Uniper's enterprise application due to lack of connectors
  • No real-time collaboration with other users e.g. lack of shared annotations
  • Some of our teams have reported an increase in operating efficiency as a result of process improvements driven by Celonis, freeing up employees to work on higher-value tasks.
  • Positive impact on compliance which has made it less likely that Uniper would face financial penalties in the future.
  • Better decision-making since data regarding business processes is more transparent and is made available to managers, particularly regarding allocation of resources.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

I wasn't involved with the implementation phase

Would you buy Celonis again?

Yes

The industry in which Uniper operates requires strict adherence to compliance regulations, and we need a tool to monitor and ensure compliance throughout our key business processes. Celonis helps us to visualise our process and makes it easier to demonstrate that we are compliant. Uniper also has a culture of continuous improvement and we use Celonis to measure the impact of various process enhancements (such as increased automation) over time.

Comments

More Reviews of Celonis

  1. Home
  2. Process Mining Software
  3. Celonis Reviews
  4. User Review of Celonis