BigCommerce Review
November 30, 2022

BigCommerce Review

Davina Prasad | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

Used BigCommerce as a platform for an online store

Pros

  • you can call customer service

Cons

  • account notifications
  • user interface
  • slow loading
  • negative
  • reduced roi
  • time consuming
You cannot sign up quickly for any multiplaform functionality, it is best to keep them separate anyways as if there is a billing issue with one store they will block all yoru stores.

Do you think BigCommerce delivers good value for the price?

No

Are you happy with BigCommerce's feature set?

No

Did BigCommerce live up to sales and marketing promises?

No

Did implementation of BigCommerce go as expected?

No

Would you buy BigCommerce again?

No

Only use BigCommerce if you absolutely have to, otherwise use Shopify. BigCommerce is outdated, slow, clunky to use and they have a lot of bugs in their platform. For example, they cannot send out billing invoices, if you miss one accidentally, they will lock your store an domain with no warning.

BigCommerce Feature Ratings

1.2
Product catalog & listings
2
Product management
1
Bulk product upload
1
Branding
1
Mobile storefront
2
Product variations
1
Website integration
1
Visual customization
1
CMS
1
1.5
Abandoned cart recovery
2
Checkout user experience
1
2.0
eCommerce security
2
1.7
Promotions & discounts
1
Personalized recommendations
1
SEO
3
1.0
Multi-site management
1
Order processing
1
Inventory management
1
Shipping
1
Custom functionality
1

Comments

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