All-in-one box
December 02, 2020

All-in-one box

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

I use it for everything. From web design, inventory control to shipping. The software does it all and I don’t need to be a programmer to use it. It does almost everything I need “out of the box” at a reasonable price. They offer 24/7 service by phone and I’ve received the help I needed with just a call.

Pros

  • All in one program
  • Reasonable price
  • Good service

Cons

  • Higher threshold for sales/ transactions.
  • More and better free templates.
  • Really dumb down the site creation.
  • Lowered launch costs.
  • Saved money hiring programmers and designers.
We can grow with the software. I see many departments able to use it as well.
I had no restrictions with Big Commerce. Shopify would not support the sales of premium cigars.
I can’t see areas that need improvement. Maybe the price could be a bit cheaper? I wanted a service that did almost everything in one platform. BigCommerce fits the bill for me.

BigCommerce Feature Ratings

9.3
Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
8
Product variations
Not Rated
Website integration
Not Rated
Visual customization
Not Rated
CMS
Not Rated
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
Not Rated
eCommerce security
Not Rated
9.0
Promotions & discounts
10
Personalized recommendations
Not Rated
SEO
8
10.0
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
10
Custom functionality
Not Rated

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