Item: BigCommerce
Rating: 7
Author: Verified User

Overall Satisfaction with BigCommerce

Use Cases and Deployment Scope

We use BC for multiple stores—from basic for online catalog listing only (no prices), startup stores and pro stores. It handles product options exceptionally well, good for configuring various systems. Customers require the ability to select their equipment options and accessories.

Pros and Cons

Pros

Product configuration/options/variations
Multiple SKU

Cons

Shipping options
Email is frequently broken

Return on Investment

Simplifies operation of multiple storefronts
Much better shipping options

Scalability

Great for larger stores, but limited customization options and poor credit card processing would make me start small stores elsewhere.

Alternatives Considered

Amazon is great for high margin or high volume B2C business, expensive to use, not for what we do.
Shopify is a good alternative, but won't handle the variations we use. May switch in the future.
Custom websites (WooCommerce, Magento, etc.) are too difficult to maintain for our small business.

Likelihood to Recommend

Same pricing as Shopify, but a bit more limited/expensive for customization, but handles product variations much better. Great for broad product range or equipment with multiple variations.

BigCommerce Feature Ratings

Comments

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Best for B2B Equipment Sales

Software Version