Love BigCommerce! Saved our business from other platforms!
October 05, 2019

Love BigCommerce! Saved our business from other platforms!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We utilize BigCommerce for hosting our e-commerce site. They have saved our company finances with the packages they offer to small businesses. They do offer far more than their competitors and do not abuse taking from companies. We are able to ship easily internationally; have multiple currencies convert, and interact with our consumers more!

Pros

  • Cost Effective
  • Easy to Use
  • Customer Service
  • Offer more than competitors

Cons

  • Abandon Cart Recovery - Comes in a more expensive package
  • Attract more visitors
  • Increase average order value
  • Increase customer retention
BigCommerce offers us additional information that will allow us to see where we stand and how we can always improve. We have been able to obtain customer retention through the application selections they have. We are able to provide the ultimate customer experience and programs to our supportive consumers that allows us to expand.
BigCommerce is well suited if you're looking for a platform to host an e-commerce store. They also suit multiple types of content for web hosting.

BigCommerce Feature Ratings

9.3
Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
8
Mobile storefront
10
Product variations
9
Website integration
8
Visual customization
9
CMS
Not Rated
10.0
Abandoned cart recovery
Not Rated
Checkout user experience
10
10.0
eCommerce security
10
10.0
Promotions & discounts
10
Personalized recommendations
10
SEO
10
9.5
Multi-site management
Not Rated
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
8

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