BambooHR Review
June 26, 2025

BambooHR Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BambooHR

We use BambooHR as HRIS and Payroll system. We also looking to leverage Talent Management and Performance Management tools

Pros

  • Payroll
  • HR
  • Reporting

Cons

  • User Interface
  • Intergration with other platforms
  • We have had challenges such as signed offer letters not saved (blank)
  • benefits compliance 1095 not available
  • would not recommend for large organizations
UI is pretty basic and easy but there are challenges on payroll processing side
support is fine, with major issues initially we didn't have responses timely or solutions (offer letters issues, 1095s)
scalability is an issue with BambooHR (missing lot of competent), integration with other tools (EDI feed, compliance etc)

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

No

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

I wasn't involved with the implementation phase

Would you buy BambooHR® again?

Yes

Well suited for small/mid size organizations.

BambooHR® Feature Ratings

7.5
Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
7
6.6
Pay calculation
7
Support for external payroll vendors
5
Off-cycle/On-Demand payment
7
Benefit plan administration
6
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
7
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
7.4
View and generate pay and benefit information
7
Update personal information
7
View job history
8
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
6.7
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using BambooHR

250 - mostly users for payroll reporting, HR (benefits, performance etc)
4 - 2 from HR and 2 from Payroll, it seems to be very involving and some of the function aren't easy
  • Payroll Processing
  • HRIS
  • Benefits
  • Roll out company policy
Bamboo doesn't have capabilities we need as we scale

Evaluating BambooHR and Competitors

Yes - Paychex and it was due to price
  • Ease of Use
  • Other
Pricing
Yes, would explore other options

BambooHR Implementation

BambooHR Support

ProsCons
Good followup
Problems get solved
No escalation required
Support cares about my success
Not kept informed
No, i don't think premium support should be required
Yes - no it was never resolved, issue was with offer letter being blank... solution provided was to re-send it to employee (which isn't a solution..)
N/A

Using BambooHR

ProsCons
Easy to use
Technical support not required
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Documents sections, auto populated based with offer letter (when working)
  • employee management, updates
  • seems like things need to update in multiple places...

Comments

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