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BambooHR®

Score8.5 out of 10

563 Reviews and Ratings

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What is BambooHR®?

BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

Media

Job Info Tab
Onboarding Tasks
New Hire Packet
Employee Performance Report
Employee Satisfaction (eNPS®)
Open Enrollment
Pay Info tab
Mobile App - Assessment
Mobile App - Time Off
Employee Timesheet

1 / 10

Top Performing Features

  • Annual carry-forward and encashment

    Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.

    Category average: 7.7

  • Candidate development

    Candidate development is the ability to assign learning and development goals.

    Category average: 7.7

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.5

Areas for Improvement

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 7.8

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.5

  • Benefit plan administration

    Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

    Category average: 7.6

BambooHR®- A great fit for our business needs

Use Cases and Deployment Scope

We utilize the hiring, timekeeping, performance management, and payroll modules of BambooHR®. The system supports our business by providing our employees with a user-friendly system to stay connected and keep communications in one location. It has allowed us to bridge communication gaps that we previously experienced with our prior system while providing our employees with a secure portal for all of their employment resources.

Pros

  • Recruiting- communications are easy for both the internal team and candidates
  • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
  • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms

Cons

  • I would love the ability to create sub folders within the company resource folders
  • I have ran into a few small issues with the total compensation statement and getting information to tie over correctly
  • An integration with JP Morgan's 401k portal would be amazing
  • An integration with Employee Navigator would be a game changer

Return on Investment

  • improved onboarding- adding documents and due dates to tasks
  • time expenditure- we had printed documents initially. BambooHR® has saved me so much time with the electronic documents that automatically save in the employee record
  • streamlined processes- key features such as the signature documents, onboarding/offboarding tasks have streamlined my processes also allowing for increased time savings

Usability

Alternatives Considered

Paycom, Paycor and UKG Ready

Other Software Used

Employee Navigator, NetSuite ERP, Skillsoft Percipio (Skillport)

Excellent Solution for Centralized Software for Small and Mid Sized Businesses

Use Cases and Deployment Scope

BambooHR® is our centralized software for employee information. It helps us with hiring, onboarding, offboarding, payroll, performance management, employee data management, and additionally integrates with several other systems we use for our behavioral health organization. Those integrations include rewards and recognition software, clinical data management software, 401k providers, video hiring software, and more.

Pros

  • Onboarding and Offboarding workflows are extremely useful, customizable, and help ensure no onboarding and offboarding task is left incomplete. We used a paper checklist system prior to BambooHR®, and transferring to BambooHR® has freed up several hours every single day for our HR team to focus on more strategic initiatives.
  • BambooHR®'s Integration marketplace is great, allowing us to synchronize our employee data and minimize repetitive administrative tasks.
  • BambooHR® is setup to allow for company specific customizations. This includes access level customization as well as framework customizations. We can create tabs, tables, fields, etc. within BambooHR® to help support our business operations needs.

Cons

  • BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.

Return on Investment

  • HR team members have been saved thousands of hours over the 3.5 years we've had BambooHR®. It saved me personally several hours a day once BambooHR® was set up. Specifically, onboarding, offboarding, and a formal Hiring system are the major time savers.
  • Employee Information is much easier to access and is all centralized. Employees are empowered to update their information when applicable, and we have designed custom access levels for different positions and managers to ensure every individual is seeing the appropriate types of information about employees.
  • We saved significant money by switching from Lattice to BambooHR®'s Performance Management solution. This solution is less advanced, but the simplicity meets our needs perfectly fine, and it even saves time for managers and employees by BambooHR®'s standard questions, carefully designed to get to the heart of performance and improvement.

Usability

Alternatives Considered

PerformYard and Lattice

Other Software Used

Bonusly, Human Interest, Hireflix

A Powerful Customizable and Scalable HR Platform

Use Cases and Deployment Scope

We use BambooHR as our HRIS and it has been awesome in managing and streamlining our HR functions. It makes functions such as onboarding, managing time-offs, payroll, keeping employee records, and performance management easy. We enjoy using it more so because of the effortless automation of administrative tasks which ensures efficiency. Also, it saves time for the HR staff thanks to AI features that makes handling HR inquiries easy.

Pros

  • Manages employee data/records.
  • Perfomance management is easy.
  • Simplifies hiring and onboarding.
  • Attendance tracking.
  • The employee self-service features works well.
  • Handles business payroll seamlessly.
  • Comes with great features for workforce planning.

Cons

  • Reporting and customization options needs improvement.

Return on Investment

  • It saves time more so because of the employee self service feature.
  • It helps boost employee productivity thanks to performance management features.
  • It makes work planning easy.

Usability

Other Software Used

Employee Advocacy by Sprout Social, Employee Manager

A Well Equipped All-In-One HR Platform

Use Cases and Deployment Scope

We use BambooHR as our primary human resource management tool and it has so far worked well. Being an all-in-one solution, it handles everything from payroll, hiring, time/attendance management, benefits, onboarding, and even performance management. What makes it great are the automation capabilities and the ability to centralize employee data for easy management. In addition, it supports lots of integration and scaling is always easy. It is the best HR solution I have used.

Pros

  • Hiring and onboarding is easy.
  • Managing employee and employee benefits is easy.
  • Comes with great performance management features.
  • Handles payroll really well.
  • It is scalable and comes with great automation capabilities.

Cons

  • There are limited customization options.
  • Lacks advanced integration options.

Return on Investment

  • Being an all-in-one HR solution saves us money - we need not deploy multiple HR apps as it has it all.
  • Centralizing employee data ensures easy access and this saves time.
  • The automation features also streamlines processes and saves time too.

Usability

Other Software Used

OnBase, Zoom Workplace, OpenText Documentum

A well rounded HR platform

Use Cases and Deployment Scope

We adopted BambooHR® to manage all of our employee onboarding, performance review and payroll requirements for our medium sized team. We were previously tracking this manually, but as our team grew we needed a software solution to manage it all. We reviewed around 5 different applications and chose BambooHR® as it offered all these features in one and had an easy to use UI.

Pros

  • Employee Onboarding Flow
  • Easy to use User Interface
  • Great reporting and analytics on employee performance
  • Easy to manage employee reviews

Cons

  • Customer support via email/tickets can be slower than we would like
  • Its largely self-service for onboarding so knowing how to set things up in the best way takes time to work out

Return on Investment

  • Saves about 5 hours week in manual effort
  • We can create reports that we previously couldnt
  • Employee report a better onboarding experience

Usability

Alternatives Considered

Gusto and Zoho People

Other Software Used

Pipedrive