Easy to use Avalara has saved me time and frustration!
May 02, 2024

Easy to use Avalara has saved me time and frustration!

Amanda Morgan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We are a small business with few employees. Avalara is helping us stay compliant with the 35 states that we have to file sales tax in and make sure we remit correct and accurate information. They also are going to be integrated into our software which will take that many more processes off my plate.

Pros

  • Easy to navigate the website
  • Quick support responses
  • Easy downloads for record keeping

Cons

  • Tax rate calculator in an easy to access location
  • The ability to customize my dashboard to my needs
  • Predicted costs based on previous sales tax data
  • We have been able to keep staffing the same even though business has more than doubled.
  • Avalara filing my returns has cut down on my time spent by hours.
  • I hopeful our new integrations will soon help the rest of the sales staff as well.
No software is perfect, but Avalara is close. I appreciate that they are constantly looking for feedback to improve their product. While reviewing different aspects I can see clearly what they are looking to achieve, which is the easiest experience for their users.
I have only used Avalara.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Most of my sales tax knowledge has come from Avalara. Attending the conference gave me a solid foundation into an unfamiliar world. Then the continuing education from the ambassador program has helped me stay current. As the company has grown so has our compliance needs and Avalara has been able to keep up with our changing needs easily and made my job easier.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Tax Reporting & Compliance
7.0
3rd-Party Software Integrations
7
Tax Data Reporting
7

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 2 years ago
    Hi Amanda, thanks for sharing your feedback on our products! We work hard to keep our products up to date, and we are glad to read your team is benefitting. Thank you for trusting us with your sales tax needs and for being an ambassador!

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