Avalara - My Evaluation
September 30, 2023

Avalara - My Evaluation

Pawan Rajput | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Avalara

Overall Satisfaction with Avalara

It's used for calculating taxes for various commodities. It can be interfaced with Sage Intacct, and the invoices created in Intacct can be interfaced with Avalara with taxes, where we can download the report and reconcile it weekly. Many other options are also available.

Pros

  • We can save all the exemption certificates for each state for a particular customer
  • Avalara can provide you with notification in advance if the Sales Tax exemption certificate is expiring, or we can download the report
  • It also has a option, where you can check for which commodity and state which tax code to use and what is the percentage of tax

Cons

  • The invoices that are created in Avalara don't sync back to Intacct, not sure if that is the set up issue
  • Even though most of the state tax filing is 20th of every month, Avalara locks any modification on the 10th of each month, can this be extended to the 15th of each month..... to avoid doing any manual modification and to keep track of it

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • Anytime download the Sales tax report and reconcile with the Invoicing application
  • Hassle-free Tax exemption records are for each customer and for each state
  • Auto filing of Sales tax return
  • Various reports to validate
  • Also under single login, you can have multiple client accounts. Whenever needed, we can switch over
It's my personal hands-on experience working on Avalara with other applications.
Since I am using Intacct, which is integrated with Avalara, the invoicing records which flows from Intacct to Avalara, it keeps a track of transactions which are committed, Uncommitted, Void and locked. It helps to validate much before to understand the reason behind and make it into one of the category is valid.
On time sales tax filing by owning the responsibility.
Sales tax exemption repository best system management.
The client, which is having multiple entities, maximum commodities, exemption certificates for each of the state for each of the customers, auto filing sales returns, Avalara interfacing with other applications is the best experience and well suited for most of the industries.

The clients with one entity and commodities or nature of business (Non profit organization) where sales tax is not applicable. It doesn't suit.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
10
VAT / GST Taxes
10
Energy and Fuel Taxes
10
Tax Reporting & Compliance
9.4
Geolocation for Tax Assessment
9
3rd-Party Software Integrations
9
Tax Data Reporting
10
Compliance Administration Management
9
Tax Exemption Processing
9
Tax Document Management
10
Complex Tax Scenario Management
10

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 3 years ago
    Pawan, thank you for taking the time to share your experience using Avalara and provide very helpful feedback on our products. We work hard to deliver our customers the best service possible, and we’re grateful for the opportunity to work with you. We’d appreciate an opportunity to learn more about what’s going well and improvements you’d like to see. If you’re open to continuing the conversation, please contact customercare@avalara.com so we can share your insights with our product team

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