Avalara - a great solution for sales tax compliance | TrustRadius

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

We use Avatax to file sales tax returns. Now that we file based on financial nexus, Avalara helps to keep us in compliance.

Pros and Cons

Pros

They file timely and accurately
They handle any state notifications
They have a resale certificate tool that we are planning to use

Cons

They need to ease the process of adding new states
Need to make their program more intuitive
Speed up the system - takes a bit too long when changing screens to refresh.

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

Monthly management of existing sales tax returns went from a full day when we did 13 returns manually to 30 minutes with Avalara doing hundreds of returns for us monthly.

Usability

9

Once it’s set up, it requires very little oversight.

Alternatives Considered

We didn’t look at any other vendors.

Likelihood to Recommend

Avalara is an expert in sales tax compliance and easily connects to our systems.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 3 years ago
Thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers a reliable solution, and we’re grateful to have the opportunity to serve you.