Item: Avalara
Rating: 10
Author: Kurt Toliver

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

Avalara provides a complete solution for our application, collection, and payment of Sales and Use Tax. Avalara's services negate the need for specialized staff to continually research changes in Tax law for individual States.

Pros and Cons

Pros

Compliance with changing regulations.
Filing of individual returns.
Application of specific tax rates based on location.

Cons

Additional sources for tax determination based on product and use.
Notifications of changes in rates and rulings from states.

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

No excessive staff need to remain compliant.
Easily takes hours off of filing individual returns.
Minimizes the need for excessive research.

Usability

The portal is easy to navigate, with great reporting options.

Alternatives Considered

Have not used other services....only in-house compliance.

Likelihood to Recommend

I can only judge based on my use case, which is an online business. It works very well in applying the correct rate as well as reporting and filing returns.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 4 years ago
Hi Kurt, thanks for sharing your experience with us. We are committed to offering a reliable and easy-to-use solution, and we're happy your team has been satisfied with our products. We look forward to continuing to serve your company!

Great Product and Service.

Modules Used