Item: Automox
Rating: 10
Author: Verified User

Overall Satisfaction with Automox

Use Cases and Deployment Scope

We use Automox for updates and vulnerability patching. We have a small team and really needed an easy product to deploy and manage. We switched from using SCCM which had more options and configuration than we had time to maintain and love the simplicity of Automox.

Pros and Cons

Pros

Windows Updates
Third Party Vulnerability Managment
Deploy agents easy and quickly
Remote Assistance

Cons

A little more customization into who gets and update and when
Remote support is a little slow for connection

Return on Investment

We have had a 27% reduction in vulnerabilities.
We can assist our employees even if they are not on the VPN which has been a big help.
Reduced total time spent on troubleshooting failed or missing patches.

Usability

I give the product a 10 due to the fact that for my company it is a complete solution and does everything we need it to.

Key Insights

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Other Software Used

Microsoft 365

Likelihood to Recommend

A company that has simple configuration needs but needs quick and reliable updates and patches. This product has been a lifesaver for my company.

Comments

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Automox Huge Success