Great for collaboration
February 24, 2025

Great for collaboration

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Our entire product development team uses Confluence for meeting notes, retrospectives, setting action items, and recording decisions. Product Pods, departments, and the leadership team also use it. In Pods, we do our sprint retrospectives every other week. We also use it for cross-pod meetings. As a department, we use it for our weekly meetings where we set discussion items, record decisions, and action items. We also use it to keep a record of professional development activities we can do.

Pros

  • Being a central source of truth on meeting discussions and decisions
  • Keeping documents organized across pods, teams, and departments
  • Being easily sharable with other teams to preserve context

Cons

  • I'd like to be able to tag people in whiteboards
  • Some of the keyboard shortcuts are not intuitive
  • Pages should update live, not needing to be in edit mode
  • Preserves context from conversations in a central source of truth. Saves us time remembering what was said
  • Makes it easy to see who is accountable for which tasks. Gives us a lot of transparency
  • Makes it easy to collaborate on documents when we all work remotely.
Now that I've used it for years, it feels more intuitive. But it's not easy for new people to learn
Atlassian Confluence has so many more features compared to these other tools. We first started with monday.com but after a while, we found that it was hard to use, and difficult to update. So eventually team members became less and less compliant with the tool. Eventually people just stopped using it. When we switched to Basecamp, it had everything we needed, but we started to bump up against the limits of its capabilities as our team grew beyond 30. Atlassian Confluence gives us all the functionality we need, and is a lot more scaleable that the other tools.

Do you think Atlassian Confluence delivers good value for the price?

Not sure

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Confluence go as expected?

Yes

Would you buy Atlassian Confluence again?

Yes

It's great for meeting notes, recording decisions, and setting action items with due dates. These functions allow us to easily see who said what, who committed to what, and whether or not it got done. I really appreciate Confluence's ability to bring transparency to an organization. It you are managing a major project with many moving parts and stakeholders, then Jira may be a better tool.

Confluence Feature Ratings

Project Management
7.7
Task Management
10
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
5
Visual planning tools
8
Communication
7.0
Notifications
1
Discussions
10
Internal knowledgebase
10
File Sharing & Management
8.0
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
8
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated

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