New to the Platform
January 31, 2024

New to the Platform

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • Project Accounting Suite
  • Customer Management Suite
  • Property Management

Overall Satisfaction with Acumatica

We currently are using the platform primarily for accounting but are expanding to service ticketing and lease management in CRM. It is also used as a repository for our payables documents and managing owner & member distributions.

Pros

  • Open API
  • Deep 3rd party VAR support
  • Linking data

Cons

  • Needs to be more end-user configurable
  • Report output needs to flow, single page by page reports are difficult/tedious to navigate
  • Overall workflows in the Property Management module need to be improved. Hire someone with real-world PM experience to consult.
  • At this point, we are too new to the platform to have and answer for this one.
4-6 months
We saw significant enhances to our document management once we started using the platform. We were also able to drive true accountability through workflow design and rules building.
We currently use the platform for our accounting functions but are going to be expanding our use case to include service ticketing and leasing sales management via the CRM.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

The platform is extremely powerful, but also buggy and complex for an end user. For someone with a team, or adequate personal skills it can be a great fit.

Acumatica Feature Ratings

7.0
Accounts payable
7
Accounts receivable
8
Global Financial Support
7
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
8
Standardized Processes
5
6.6
Billing Management
7
Cash and Asset Management
7
Travel & Expense Management
6
Budgetary Control & Encumbrance Accounting
8
Period Close
5
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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