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Zoho Analytics Reviews & Insights

Score8.3 out of 10

331 Reviews and Ratings

Top industries

Based on 482 HG Insights installations.

Community Insights for Zoho Analytics

Synthesised from 11 verified reviews.


Synthesised from 11 reviews


Zoho Analytics is primarily used by organizations to consolidate data from diverse sources, generate insightful reports, and facilitate data-driven decision-making. In TrustRadius reviews, its strong data integration capabilities, allowing connections to Zoho applications and external databases, are frequently highlighted, underpinning its utility for creating comprehensive reports and dashboards. Reviewers widely note its ability to transform complex data into understandable visualizations, a function positively noted by 5 of 11 reviewers, supporting leadership with actionable insights and historical trend analysis.

While the platform is praised for enhancing operational efficiency and improving decision-making, some reviewers report a complex user interface, a notable concern mentioned by three of eleven reviewers, particularly for new users. There are also calls for more granular control over visual elements and expanded integration with specific third-party applications. Despite these areas for improvement, the consensus indicates a positive contribution to business objectives through streamlined reporting and increased productivity.


  • Robust data integration with diverse sources, including Zoho apps and external databases.
  • Creation of visually appealing dashboards and comprehensive reports.
  • Ability to transform raw data into actionable insights for decision-making.
  • Streamlines data preparation and organization workflows.
  • AI-powered features, including generative AI, for enhanced insights.
  • User interface can be complex, especially for new users.
  • Limited integration capabilities with some specific third-party applications (e.g., SAP, Tally).
  • Lack of granular customization options for visual elements and data layout.
  • Documentation and guidance for advanced functions like custom formulas need improvement.
  • Potential for delays and data mismatches due to non-real-time syncing.
What other products like Zoho Analytics have you used or evaluated?

From 11 reviews

Reviewers frequently identify several alternative or complementary analytics platforms they have used or evaluated in conjunction with Zoho Analytics. Microsoft Power BI is the most commonly cited alternative, mentioned by 3 of 11 reviewers. Tableau is another prominent platform that users have experience with, noted by 2 reviewers. Additionally, QuickBooks, primarily known for accounting software, was mentioned by 2 reviewers, suggesting that some users integrate or compare analytics solutions with their financial management tools. These mentions indicate that users often consider a range of solutions for data analysis and reporting, with established market leaders frequently appearing in their evaluation processes.

Microsoft Power BI

Microsoft Power BI, Tableau CRM and QuickBooks Desktop Enterprise

Tableau

Microsoft Power BI, Tableau CRM and QuickBooks Desktop Enterprise

QuickBooks

Microsoft Power BI, Tableau CRM and QuickBooks Desktop Enterprise

What positive or negative impact (i.e. Return on Investment or ROI) has Zoho Analytics had on your overall business objectives?

From 11 reviews

Zoho Analytics generally contributes positively to overall business objectives, primarily by enhancing operational efficiency and strategic insight. A significant portion of the reviewed experiences indicates that the platform facilitates improved decision-making, as noted by 3 of 11 reviewers. Concurrently, the ability to centralize and integrate data from various sources is a key benefit, also highlighted by 3 of 11 reviewers, enabling a more holistic view of business performance. These capabilities collectively lead to considerable time savings and increased productivity, a factor specifically mentioned by 3 of 11 reviewers, by streamlining reporting processes and improving collaboration among stakeholders. The combined effect of these improvements suggests a positive return on investment through more informed strategies and optimized workflows.

Improved Decision Making

Improved decision making speed.

Data Centralization and Integration

Multi level data

Time Savings and Productivity

Zoho Analytics has dramatically impacted the time we spend creating reports. We probably save 20+ hours per month.

Besides Zoho Analytics, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 11 reviews

Reviewers frequently mentioned several software applications they regularly use in conjunction with Zoho Analytics, indicating a diverse ecosystem of tools in their operational workflows. Among these, Zoho CRM, Microsoft Power BI, QuickBooks, and Zoho People were each cited by 2 of 11 reviewers. While these products were identified as part of their regular software stack, the provided feedback did not offer specific details regarding their performance, features, or the likelihood of recommending them to others. Consequently, the sentiment for each of these mentioned applications is characterized as mixed, reflecting their presence in user workflows without explicit positive or negative endorsements within the available data. The recurrence of Zoho products suggests some users leverage a broader Zoho suite, while the inclusion of tools like Microsoft Power BI and QuickBooks points to integration with established industry standards for business intelligence and financial management, respectively.

Zoho CRM

Zoho CRM

Microsoft Power BI

Microsoft Power BI

QuickBooks

QuickBooks Online

Describe how you use Zoho Analytics in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 11 reviews

Zoho Analytics is primarily utilized by organizations to consolidate data from diverse sources, generate insightful reports, and facilitate data-driven decision-making. A significant portion of reviewers, 5 out of 11, highlight its capabilities in data integration, enabling a unified view of business metrics by combining information from Zoho applications and external databases such as SQL Server. This integration capability underpins the product's use for creating comprehensive reports and dashboards, a function positively noted by 5 of 11 reviewers, who emphasize its ability to visualize complex data into understandable charts for various teams. Four of 11 reviewers specifically commend Zoho Analytics for transforming raw data into actionable insights, supporting leadership decisions through real-time data and historical trend analysis. While its integration features are valued for unifying data, 1 of 11 reviewers expressed concerns about the lack of real-time data syncing, leading to potential data mismatches and delays in fetching information. Despite this, the platform is widely applied for tracking key business performance indicators, including sales pipelines, customer services, and employee performance, as cited by 3 of 11 reviewers.

Data Integration and Unified View

We leverage the seamless integration between Zoho products and Zoho Analytics to identify various business KPIs and develop insightful reports.

Reporting and Dashboards

Someone uses the app to create beautiful charts and graphs for us to visualize the end-of-month results and plan for the future.

Decision Making and Insights

My organisation is able to get close to realtime data and insights for daily leadership decision making process while the management is able to monitor the continuous and sometimes exponential growth

Please provide some detailed examples of areas where Zoho Analytics has room for improvement.

From 11 reviews

Reviewers of Zoho Analytics frequently identified several areas where the platform could be enhanced to improve user experience and functionality. A notable concern, mentioned by three of eleven reviewers, is the complexity of the user interface, particularly for new users, which can make it challenging to perform certain functions. This is compounded by calls for improved integration capabilities with third-party applications, with three reviewers specifically citing a need for broader connectivity to systems like SAP, Tally, and Zoho FSM. While one reviewer found customization easy, four of eleven reviewers expressed a desire for more granular control over visual elements, such as graph customization and data layout options, indicating a mixed sentiment regarding the current level of visual flexibility. Additionally, two of eleven reviewers pointed to limitations in documentation and advanced functions, noting that clearer guidance is needed for creating custom formulas and that specific features like forecasting could be improved. These observations suggest opportunities for Zoho Analytics to refine its user experience, expand its integration ecosystem, and enhance its advanced analytical capabilities.

User Interface and Ease of Use

Understanding how to perform some functions can be a bit challenging if this is the first time we're doing them.

Documentation and Advanced Functions

Limited Documentation and Examples: Creating custom formulas or using advanced functions can be challenging due to limited documentation.

Customization and Visuals

Customizing the graphs a little more would be helpful.

Please provide some detailed examples of things that Zoho Analytics does particularly well.

From 11 reviews

Zoho Analytics is positively regarded by reviewers for its robust capabilities in data visualization and integration, which are frequently highlighted as key strengths. The platform's ability to generate visually appealing dashboards and reports is a significant advantage, cited by 5 of 11 reviewers, enabling users to effectively present analytical findings. Complementing this, its extensive data integration features allow for seamless connection to diverse data sources, a benefit noted by 4 of 11 reviewers, with one specifically mentioning integration with approximately 500 applications. Furthermore, the inclusion of AI-powered features, particularly generative AI support, is appreciated by some reviewers for enhancing insight generation. The platform also provides effective tools for data preparation and organization, streamlining the analytical workflow.

Dashboards and Reports

Dashboards and reports

Data Integration

Integrations and connections

AI Features

AI-Powered Insights.

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