Yeastar P-Series PBX System

We use Yeastar P-Series PBX System as our PBX, contact center, call recording and reporting. It is also integrated with Zoho CRM to maximize the contact center experience.
Linkus softphone is great, from PC, Mac and mobile. Providing mobility and maximizing security, because Yeastar P-Series PBX System provides an SBC in the cloud service to make a tunnel to the PBX, no need to expose the PBX to the internet.

Easy to deploy, secure, easy to manage. It is in constant evolution, all the features are included, Integrations, contact center, reports. If you compare it with similar solutions in the market like 3CX, it is cheaper, and richer in features.
The FQDN security is fundamental for a PBX system, no need for public IP, never is exposed, even that they provide a great anti hacking features.

We installed Yeastar P-Series in our company 3 years ago and it has been a great solution for our hybrid work allowing us to keep the communication with our clients and coworkers in any place , and beside taking advantage of the MS Teams integration we did to use only one application in the PC.

Yeastar P-Series is well suited in scenarios where integrations with other applications are necessary, also for companies that need a secure solution for remote workers not exposing the PBX to Internet . The only scenario where I dont see Yeastar PBX deployed is in enterprises that have IP phones which not support standar SIP protocol , for example old Cisco phones with Skynny protocol .

The Yeastar P-Series PBX System is my system of choice for my customers. It gets deployed as an appliance on site, as software on their own server or as software in a data centre.

The system is very fully featured and is constantly being developed with over 6 free firmware updates last year. Since the system itself is licensed it is nice not to be constrained by various licenses such as in the case of Avaya.

A system can start out very small and simple and grow as business needs change. As an example, a customer started at 25 extensions in late 2021 and now has almost 80 across 3 sites. We have added all manner of functionality and it was all included in the license. It was fortunate that appliances were unavailable so we installed a Software Edition for them with expandability. Due to the multisite nature of the business we will be migrating them to the cloud for greater resilience.

Compelling event: With exponential growth in our client's staff and services, it was imminent to find a solution that can cater to current and future needs without sacrificing any modern telephony feature. Such as mobility, address book management, call recording, link to CRM, and traceability of calls.Most of all with an availability grade of 99.99 % Solution: After careful consideration of the client's requirement, The Yeastar P series cloud, hosted in our data center, was the best fit that can meet and exceed current and future needs. Mostly ease of use, fast deployment, and its modern and intuitive GUI. Extra: Yeastar demonstrated a great sense of partnership by exceeding the customer's expectation in developing 2 add-ons, specially requested by the client. Yeastar team did a great job in the migration phase went very fast and smoothly. Special thanks to the team led by Lena, Ann, and Pixy. The actual size of the Client base is 800 extensions and over 600 DID and 250 concurrent calls

We strongly recommend P-series for corporate seeking high-quality and available communication systems. From our experience, the P-series was the solution of a client that tried many cloud IPPBX solutions with little or no satisfaction. The P-series success resulted from the so-called " benefit of the doubt". We were really fortunate to realize this deal turned into a genuine win/win transaction. At least the client was satisfied and regained trust in cloud-based communication systems. For small structures we would not recommend P-Series, any structure below 50 users the P-series would be over budget.

Yeastar P-Series PBX System has a great feature set and it is extremely cost-effective. My favorite thing about the Yeastar P-Series is that you have the option to have it as an onsite hardware device or in the cloud. The import tools definitely speed up deployments and help meet customer satisfaction.

I’ve found that using Yeastar P-Series PBX System is best suited for bigger customers with multiple branches. However, it does work great for small businesses too!