#1 most frequent
United States of America
77.5%172 installations of 222
What is Xactly Incent®?
Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility.
With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.
Categories & Use Cases
Media
1 / 6
Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.
Top Performing Features
Key Performance Indicator setting
Ability to set key performance indicators for measuring progress towards goals.
Category average: 8.6
Benchmarking with external data
CPI, daily exchange rates, industry KPIs. with scheduled data refreshes.
Category average: 7.6
Custom sales contests
System administrators and/or players can design customized sales competitions, with different challenges, types of rewards, etc., depending on company culture, goals, and KPIs.
Category average: 9.7
Areas for Improvement
Incentive modeling
Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.
Category average: 6.4
Agile incentive strategy
Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.
Category average: 6.5
TV streaming
Results of competitions, along with other motivational and competitive material, can be televised. This may be a matter of digitally displaying the sales performance report (static), or may be more like a news report/continuous content feed.
Category average: 7.5
Who Buys & Uses Xactly Incent®
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.4%12 installations of 222
#3 most frequent
Canada
3.6%8 installations of 222
Pros
- Accurate commission calculation, even with complex plans (6 of 7 reviewers)
- Comprehensive reporting and visibility features, including historical tracking and dashboards (5 of 7 reviewers)
- Improved efficiency and reduced payout processing times (4 of 7 reviewers)
Cons
- Mixed sentiment regarding effectiveness in forecasting and sales quota planning
- Some users find the data doesn't provide much insight into forecasting or sales quota planning
- Not all users utilize the platform for quota and territory management
Great sales performance management system
Use Cases and Deployment Scope
Our entire company relies on Xactly Incent to track our performance against annual goals and quotas. With Xactly Incent, we can see how we are doing toward our goals and rewards throughout the quarterly and years, and we use it to manage and adjust our daily actions to reach our business objectives. Xactly Incent makes it easy to track and calculate monthly sales, quickly process payments, and give weekly incentive statements to sales representatives. It made our sales team's commissions more transparent and more accessible for them to follow daily, all while reducing the amount of time and work we'd otherwise have to spend manually calculating commissions in Excel.
Pros
- design
- automate
- Sales compensation process automation
- Sales compensation plan creation
Cons
- Connect Integartion
- Analytics report
- Case Management through Xactly
Return on Investment
- Efficiency
- Accuracy
- Productivity
Alternatives Considered
SAP Commissions
Usability
Robust Solution for Complex Sales Compensation with Clear Visibility
Pros
- Target Incentives and Quota assignments
- Rate tables and compensation plan assignments
- Routing of comp plans for participant acceptance
Cons
- Commission statements needs more customization options
- The drag and drop formulas writing are not natural and cumbersome to use
- Data integration needs too much code and training
Return on Investment
- Payees can see quota attainment and commission earnings in real time, reducing disputes and questions.
- Automated calculations save time for the compensation team and reduce errors.
- Supports complex plans across multiple roles, with TAM support and in-house admins ensuring accuracy and control.
Alternatives Considered
CaptivateIQ and Salesforce Spiff
Xactly Incent® Checks Before Buying....
Use Cases and Deployment Scope
Xactly Incent® is good tool to handle the bulk data . good at plan document routing. It handle calculations and shows statements in detail. But it fail at reporting part. Building the custom report is big task need to do back and fortth with Xactly Incent® consultant. It is not flexible in terms of statement view modification. and plug in with other applications. AI capabilities are missing in it. However itis good tool for any organization having bulk data to process.
Pros
- plan doc routing
- detailing on statement
- ease of handling for Admin
Cons
- Configuration part could be made easier. so that Admin will not require consultant's help whenever there is change
- Sequencing of batch processing gives trouble many times. if we miss to allign correct sequence at the time of batch processing
- building a report is bit complex job in Xactly Incent®compared to other tool in market.
Return on Investment
- multiple teams use it for performance check for their sales rep
- sometimes sales rep complains about statement detailing. View/ presentation can be modified per market requirement
- sales ops has less visibility on handling the reports.
Alternatives Considered
Everstage, Salesforce Spiff, CaptivateIQ and Varicent
Great product to use
Use Cases and Deployment Scope
We use Xactly Incent to run our sales compensation process, replacing spreadsheets and manual work.Calculations are automated and sellers can see their earnings in real time, which builds trust. For the business, it saves us a ton of time during month-end close, and lets us quickly see the impact of any comp plan changes. We use it globally across different sales roles and regions, and the Salesforce integration helps us keep everything in one place.Overall, it’s become a key tool for making sure our comp process runs smoothly as we grow.
Pros
- automated calculations for commissions, bonuses, and spiffs
- smooth Salesforce integration
- sends statements to Sellers
Cons
- reporting - currently you need to export multiple files to build 1 report
- Position in Xactly is a key - forces you to version records and can easily get stuck
- Testing capabilities are limited
Return on Investment
- The tool has a clear impact on our business by improving the speed and accuracy of incentive calculations.
- Tool implementation eliminated an analyst role - so it saved us 75,000 USD
Alternatives Considered
CaptivateIQ
Xactly Review
Use Cases and Deployment Scope
Xactly is used to manage the Compensation administration process starting with rep accesses to final reporting via the Incentive Statement. Managing commissions for more than 500 employees on Excel is not viable and Xactly provided the right solution. Xactly at our organization provides transparency on their incentive calculations and Quota achievements.
Pros
- Incentive Statement is a great reporting tool
- Flexibility to Code New Plans every year
- Managing Employee data and their hierarchies is made simple
- Quota management system is simple to manage
Cons
- Admins should have flexibility to refresh sandbox
- The email functionality in Xactly should have option to have an attachment
- Incentive statements on Admin screen takes a bit longer to show up
Return on Investment
- Xactly replaces Inhouse commissions modeling tool making the administration process more robust.
- Xactly provides great Audit compliance coverage
