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Wrike

Score8.3 out of 10

1,538 Reviews and Ratings

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Media

Dashboards
Dashboards
Dashboards
Dashboards
Space workflows
Space workflows
Workload chart
Request form
Gantt chart
Datahub
Generative AI
Space templates
Blueprints
Klaxoon integration
Custom Item Types (CITs)

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Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 9.1

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 8.3

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 9

Areas for Improvement

  • Budget and Expense Management

    Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

    Category average: 8.5

  • Email integration

    Email integration allows work requests to be made directly from email.

    Category average: 8.3

  • Invoicing

    Ability to create, manage and send invoices to clients during or after completion of a project

    Category average: 7.6

Great for coordinating content creation with a remote team

Use Cases and Deployment Scope

As a content writer working with graphic designers to produce digital and print marketing pieces for a university, Wrike allows us to share, review, comment, and edit our work easily and effectively. We precious used Jira, which was not at all optimized for those tasks. Wrike, however, has been a phenomenal tool, and we have become much more efficient as a team because of it. Wrike solves the problems associated with sharing large file sizes.

Pros

  • Keeps projects on track
  • Provides tools that make editing and reviewing tasks much easier
  • Helps our team work effectively and efficiently despite many of us being remote workers
  • Visually accessible on multiple platforms which makes it easy to do work from anywhere

Cons

  • Automation bot: Wrike alerts us when a deadline is approaching, but the alert is often at midnight. I think it would be more effective for the alert to go off at 8 a.m. This may already be a changeable feature, so I apologize if this is redundant.
  • The Wrike document editor has a preference for using the desktop app instead of a browser, and in order for it to work in a browser, I have to uninstall and reinstall the editing software. This is a bit of a pain. I know it can be solved by me using the desktop app of Wrike, but I don't always want to do that. If there is any way to make this more effective it would greatly benefit my life.

Return on Investment

  • Wrike has made us work much more efficiently as a team. I can't say what kind of budget impact that has had because I don't deal with those numbers, but I know the efficiency on time has made it easier for me personally because I have a better work-life balance around stressful projects because Wrike makes it easier to get done faster and effectively.

Usability

Alternatives Considered

Atlassian Jira

Other Software Used

Microsoft 365, Slack, Adobe Acrobat

Wrike review.

Use Cases and Deployment Scope

We use Wrike as our centralized project management and workflow platform to track payer contracting negotiations from initiation through execution. Contracting involves multiple stakeholders, including legal, finance, operations, provider leadership, and payer representatives. Wrike helps us coordinate these activities in a structured, transparent way.

Pros

  • Task list based on Due dates.
  • Mentioning to loop in the appropriate people for the task.
  • Availability to attach pertinent documents.

Cons

  • More interoperability with other programs, ie. Salesforce.

Return on Investment

  • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
  • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
  • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.

Usability

Alternatives Considered

Asana

Other Software Used

monday.com

Wrike

Use Cases and Deployment Scope

We use Wrike to manage project resourcing, particularly for teams that work on a project basis. Wrike has allowed us to collaborate in one single place, making it easier to provide visibility to multiple stakeholders. Most importantly, all versions of work and conversations on a single project are centralized, making it easier to adapt to changing project needs.

Pros

  • Keeping all files and discussions in one place.
  • Frequent updates and ease of access for all stakeholders.
  • Interface is great - easy to find things, easy to onboard.

Cons

  • Resource tracking could be made easier.
  • Document storage - not just within the chat/conversation of a project but a single place to keep documents.
  • Project timeline tracking could be made easier with Subtasks.

Return on Investment

  • Time savings.
  • Increased collaboration.
  • Improved resource management.

Usability

Alternatives Considered

monday.com

Other Software Used

monday.com, Microsoft Teams

Wrike for automation and improved workflow

Use Cases and Deployment Scope

We use it in the marketing department to complete projects. We use it to collaborate and keep projects organized, on track, and delivered on time. With Wrike, we are able to not only keep all of our projects organized, but we as a team can all see what others are doing, what their workload is, and who is behind. This really helps in assigning new projects and planning for the next quarter and beyond. Originally, I was a project manager and was building projects in Wrike as well as creating dashboards and reports to manage the team's workload. I now am a manager that uses the system to deliver projects. Being on both ends of the user spectrum for Wrike I like that it is so robust and offers a ton of customization for each user based on how they work and this helps keep the team happy and using the platform.

Pros

  • different views to accommodate different users workflow
  • predecessors and successors to tie tasks together and adjust dates as a group
  • Being able to see other people's workloads so when I am planning my projects for the upcoming quarter, I can set a project delivery date that is better suited to workload and is more realistic

Cons

  • Finding projects easier. Unless I pin a project, it can be hard to find again even by searching
  • It would be nice to have an option to add the project name to the end of task names. I implemented this in our workflow when i was a PM and it helps find tasks when you are moving assets or things from one task to the next
  • More reminders for overdue tasks

Return on Investment

  • Improved overall work quality
  • Improved team collaboration
  • Improved team efficiency
  • Improved holistic view into team workload

Usability

Alternatives Considered

Basecamp, Trello and Asana

Other Software Used

Slack, Bynder

A great tool for Project Management which can bring comfort to your business.

Use Cases and Deployment Scope

I use Wrike as our full-time project management tool at my company. We also have Jira, but we wanted to include Wrike in our tech stack because of its project management capabilities and the extent of automation and customization it provides to its users. Our stakeholders are pleased with it, as it is the only tool they have to rely on for all their projects and tasks. All the automation and request intake processes are set up so smoothly that it eases the work for everyone.

Pros

  • Project management capabilities.
  • Wrike automation using Unito.
  • Connection with third party automation tools and availability of API endpoints.

Cons

  • Wrike automation using Unito is very buggy as it breaks a lot.
  • More automation features should be added in Unito.
  • Documentation and troubleshooting content could be improved.

Return on Investment

  • Wrike has improved our resource management significantly.
  • Wrike has improved the request intake process for us.
  • One negative impact of using Wrike is that we had to include Workato for some customised automations, which were not supported by Unito, but this can be on a need-to basis.

Usability

Alternatives Considered

Atlassian Jira

Other Software Used

Atlassian Jira, Trello