TrustRadius: an HG Insights company

West Unified Communications Services (discontinued)

Score4 out of 10

19 Reviews and Ratings

Features

Top Performing Features

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.6

  • High quality video

    High quality video connection is consistently available, with few or no interruptions.

    Category average: 8.5

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 9.2

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.6

  • High quality video

    High quality video connection is consistently available, with few or no interruptions.

    Category average: 8.5

Screen Sharing

Features related to remote screen sharing capabilities.

  • Desktop sharing

    Presenters can remotely share a view of their desktop with attendees.

    Category average: 9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 9.2

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 9.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

    Category average: 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

  • User authentication

    Administrators can require users to authenticate their identities before joining a meeting.

    Category average: 8.9

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.8