High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Cat avg: 8.7
West Unified Communications Services (discontinued)
19 Reviews and Ratings
Top Performing Features
High quality video
High quality video connection is consistently available, with few or no interruptions.
Cat avg: 8.6
Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Cat avg: 8.3
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Cat avg: 9.2
Worst Performing Features
Desktop sharing
Presenters can remotely share a view of their desktop with attendees.
Cat avg: 9
Record meetings / events
Meetings and webinars can be recorded for playback.
Cat avg: 9.2
User authentication
Administrators can require users to authenticate their identities before joining a meeting.
Cat avg: 8.9
West Unified Communications Services (discontinued) Features from Reviews
Performance & Compatibility of Online Events Software
Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.
9+8%
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.7
High quality video
High quality video connection is consistently available, with few or no interruptions.
Category average: 8.6
Screen Sharing
Features related to remote screen sharing capabilities.
7.5-12%
Desktop sharing
Presenters can remotely share a view of their desktop with attendees.
Category average: 9
Online Meetings / Events
Features related to hosting and attending meetings and events online.
7.6-11%
Calendar integration
Scheduling capabilities integrate with users’ Calendars.
Category average: 8.3
Meeting initiation
Meetings can be easily initiated, whether they are scheduled or on the fly.
Category average: 9.2
Record meetings / events
Meetings and webinars can be recorded for playback.
Category average: 9.2
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
7-15%
Live chat
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
Category average: 8.3
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
7-21%
User authentication
Administrators can require users to authenticate their identities before joining a meeting.
Category average: 8.9
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.9