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Webex Meetings

Score8.4 out of 10

2,455 Reviews and Ratings

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Top Performing Features

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 8

  • Desktop sharing

    Presenters can remotely share a view of their desktop with attendees.

    Category average: 8.3

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.5

Areas for Improvement

  • Mobile support

    Attendees can access meetings/webinars from mobile devices.

    Category average: 8

  • Low bandwidth requirements

    Software is optimized so that meetings do not require a huge amount of bandwidth.

    Category average: 7.4

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.7

Webex Meetings is the game changer.

Use Cases and Deployment Scope

Basically it makes our team communication and collaboration easier and efficient, especially for our remote employees. It offers various features like rich audio/video quality, screen sharing for presentation and white boarding for explain things virtually to the team. It reduce or eliminate our employee travels that saves time and money both. Realtime files sharing or managing increase productivity. It speedup the decision making as well.

Pros

  • Better decision making.
  • Better team productivity and collaboration.
  • Reduce business expenses or cost like maintenance or travel allowances.

Cons

  • User Interface not as good as other solutions.
  • It needs stable and fast internet speed for better connectivity.
  • Time taking process for integration with other solutions.

Return on Investment

  • Quick decision making .
  • Improved communication for better productivity.
  • Saves money by removing the active member.

How hybrid work becomes easy with Webex Meetings

Use Cases and Deployment Scope

In our organization we use we Webex Meetings for client calls or daily team calls. In our organization mostly people do remote work, so it really helps to connect with them and collaborate. They also provide many impressive features like noise removal which is quite impressive for important client calls and meetings. They also provide real-time translations that is quite impressive for me.

Pros

  • Real time translation of what being spoken
  • Noise Removal (Important for important meetings)
  • High quality audio and video
  • Ability to handle large scale meetings

Cons

  • Not very smooth experience when I use it in my mobile phone
  • Integration with other collaborative platforms could be smoother, as joining meetings directly from there often requires extra steps

Return on Investment

  • Reduced Travel costs.
  • Saves time.
  • Overall Productivity increased through collaboration.

Review of WebEx from a Inside Sales Rep

Use Cases and Deployment Scope

In my position, I use WebEx Meetings on a daily basis to meet with clients, prospects, and colleagues within the organization. It really is essential to my job in sales day today. To start, we use WebEx meetings to collaborate with our sales team, business units, as well as corporate training. On the sales side, I use WebEx meetings to schedule virtual appointments, calls, demos, etc. with prospective buyers or existing clients to discuss their accounts. This is valuable as it allows multiple parties to join the session and allows me to speak & share content.

Pros

  • Allows for sharing content, making annotations, customizable presentation.
  • Allows for group trainings and call in which a lot of attendees are required.
  • Performs well for team meetings and quick communication via audio & video.

Cons

  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.

Return on Investment

  • Year over year sales growth even during the COVID period and transitioning to Work From Home.
  • Defining an onboarding process for new hires virtually as well as increased team collaboration in a remote environment.
  • Higher productivity and saving time as I do more meetings online as opposed to in person. Less time is wasted and worked as a result.

Alternatives Considered

Microsoft Teams and Zoom

Other Software Used

Ambition, Salesforce CMS

Most secure reliable application for business communication.

Use Cases and Deployment Scope

It resolves various problems like poor communication created issue in decision making, after using this at any time we can schedule virtual meetings, chats as well as accelerate decisions. In person meetings waste time and money. This allow us to do virtual meetings reduce travelling cost & time as well. It improves employee productivity and provide support to the client remotely without any problem. It follow all compliance regulatory related to the security. For better productivity easy to integrate with google workspace and microsoft 365.

Pros

  • It is cloud based that reduce operational & infrastructure cost.
  • Better productivity and better decision-making.
  • Providing support to the client remotely anytime helps build trust as well.

Cons

  • Low internet bandwidth create call loss issue.
  • Mobile app is not user friendly.
  • Transcriptions & translations are not accurate.

Return on Investment

  • Saves from operational, maintenance & infrastructure cost.
  • Time saving from In person meetings.
  • Better productivity is the main ROI.

Awesome solution for meetings trainings

Use Cases and Deployment Scope

Webex Meetings is very helpful for us from the covid times, Mostly using this for giving consultation to our international clients, gathering requirements, giving demo as well as training. It has wonderful and clear audio & video quality. We can record every meetings very quickly. Lots of inbuilt features like noise cancellation, adding background to promote our brand as well. Lots of control as well to remove or mute any participant. It improves daily work life and increase productivity also.

Pros

  • Noise cancellation saves from background disturbance.
  • Large no of participants can join easily.
  • Best in class audio as well as video experience.

Cons

  • White boarding needs to be more optimised facing sometimes laggy.

Return on Investment

  • Building client relationship & trust that is the main ROI
  • Fullfill the client needs on time by giving training & demo using this app.
  • Continuously improving team collaboration and stay updated.