| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft Teams | Score7.8 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
 Webex Meetings | Score8.4 out of 10 | N/A | Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style. | $14.50 per month per user |
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| Additional Details | Discounts are available for non profit organizations. | Discount available for annual pricing. | ||||||||||||||
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| Considered Both Products | Chose Microsoft Teams Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is faster and very responsive when compared with those tools. Also it is robust and does not crash. It is compatible with most of the OS and platforms. Backward compatibility is amazing. It is an enterprise tool. So can be efficiently used for both client … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams The only reason of use of Microsoft Teams was its price, which was smaller that the price of competitors. But despite the lower price, Microsoft Teams supports fewer functions and provides less quality. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams What we have used all these similar product for is collaboration, communication, and file sharing. Instead of using Zoom and Webex, we have consolidated communication on Microsoft Teams. I personally find Microsoft Teams much easier to use and better when it comes to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Better Microsoft integration, same quality of video, better chat, better sharepoint, worse screen sharing, worse resource management (battery). Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams For an app that is integrated with the Microsoft Office 365 suite, it's nice to have. That said, there are many alternatives out there with the same or more robust options if you aren't tied to packaging everything together. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Webex Meetings Both are great and we are planning to try Microsoft Teams too! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings I like them much better. I think Zoom caused us a lot of issues for people with time and people couldn't be their own manager. We just had a lot of problems with Zoom. That's what we primarily used before this. So it has caused us a lot of problems in the past. So WebEx is way … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings We are using Webex Meetings from last few years. Webex emphasizes data security and offers a stable connection, which is crucial for enterprise communications. Webex offers a suite of tools including screen sharing, virtual backgrounds, breakout rooms, real-time captions, and … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings Google seems a little bit of an old-fashioned meeting app. It lacks an attractive interface and AI integration. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings Compared to more well-known video conferencing software like Zoom, Teams, GoTo, and Google Meet, Webex is buggier and less usable. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings The main benefit was the ability to integrate it into our LMS for enterprise level trainings Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings Easy to use and setup when installed. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings Overall, Webex Meetings provides excellent control over the virtual meetings. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings I think they are easily able to be compared to all of the competitors because they are pretty much the same and probably just on the same level as the other ones. I just think it's not as commonly used as the other ones. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings Audio and video quality seems lower than Webex Meetings. Also Slido and Vidcast being included with Webex Meetings at no additional cost make Webex Meetings a more cost effective solution. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
89% Would buy again 201 Answers | 92% Would buy again 562 Answers | |
| Delivers good value for the price | ||
94% Delivers good value for the price 180 Answers | 96% Delivers good value for the price 480 Answers | |
| Happy with the feature set | ||
90% Happy with the feature set 202 Answers | 94% Happy with the feature set 574 Answers | |
| Lived up to sales and marketing promises | ||
91% Lived up to sales and marketing promises 115 Answers | 96% Lived up to sales and marketing promises 344 Answers | |
| Implementation went as expected | ||
92% Implementation went as expected 139 Answers | 98% Implementation went as expected 421 Answers | |
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| Likelihood to Recommend | 5.9 | 8.4 |
| Likelihood to Renew | 3.7 | 5.9 |
| Usability | 5.8 | 7.8 |
| Availability | 9.0 | 9.0 |
| Performance | 8.0 | 10.0 |
| Support Rating | 8.3 | 10.0 |
| In-Person Training | - | 8.2 |
| Online Training | - | 5.5 |
| Implementation Rating | 10.0 | 9.8 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | 6.3 | 7.3 |
| Ease of integration | - | 10.0 |
| Product Scalability | 10.0 | 10.0 |
| Professional Services | 7.0 | 8.9 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
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