What is Webex Calling?
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
Categories & Use Cases
Media
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Top Performing Features
Desktop sharing
Presenters can remotely share a view of their desktop with attendees.
Category average: 9
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.8
High quality video
High quality video connection is consistently available, with few or no interruptions.
Category average: 8.5
Areas for Improvement
Voicemail Transcription
AI-powered voice-to-text transcription of voicemails
Category average: 8.1
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8.4
Team document sharing
Documents can be shared with other team members.
Category average: 8.4
