#1 most frequent
United States of America
32.4%44,775 installations of 138,295
What is Webex App?
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
Categories & Use Cases
Videos
Top Performing Features
Integrates with GoToMeeting
Integrates with GoToMeeting for web conferencing.
Category average: 8.6
Integrates with Outlook
Integrates with Microsoft Outlook to tie in email threads.
Category average: 9.3
Advanced security features
Includes advanced security features such as file encryption or remote data wipe.
Category average: 7.9
Areas for Improvement
Visual planning tools
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Category average: 6.3
Integrates with Gmail and Google Hangouts
Integrates with Gmail and Google Hangouts.
Category average: 6.2
Integrates with Google Drive
Integrates with Google's cloud storage platform, Google Drive.
Category average: 6.2
Who Buys & Uses Webex App
#1 most frequent
Professional, Scientific, and Technical Services
15.6%21,372 installations of 137,243
“It is used for team collaboration in every project”
#2 most frequent
Manufacturing
6.1%8,397 installations of 137,243
#3 most frequent
Information
6.1%8,376 installations of 137,243
“It allows us to have meetings and view/share code screens.”
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
6.6%9,163 installations of 138,295
#3 most frequent
Australia
3.8%5,195 installations of 138,295
Pros
- Comprehensive meeting functionalities including robust calling, screen sharing, video, chat, and recording.
- High audio and video quality for a seamless meeting experience.
- Cross-platform accessibility across various devices and operating systems.
Cons
- Sluggish performance, lag, and high resource consumption, especially during video calls.
- Requires substantial bandwidth, leading to degraded performance on unstable networks.
- User interface is perceived as cluttered, unintuitive, or clunky.
Webex an instant communication and meeting solution
Use Cases and Deployment Scope
I have been using Webex suite app for almost 2 years in my organization and i feel its a lightest app with all the enterprise meeting solution. We are using for instant chat which also be accessed on mobile phones.
Pros
- Instant chat with colleagues
- Quick file sharing capability
- Mobile accessibility
Cons
- Set different notification tone for chat groups
- UI/UX can be improved
Return on Investment
- Positive impact is due to instant chat
- No Negative impact so far
Alternatives Considered
Microsoft Teams
Other Software Used
Microsoft Teams
An application I didn't know I like it.
Use Cases and Deployment Scope
It's our main chat application and video call application. It solves communication problems. It helps us get summaries and recordings of our calls. It also enables us to establish channels for communication between groups and be more transparent with our messages. Additionally, I have been using it lately to screen record explanations and share them with others, as it has a platform similar to Loom, and it has been excellent. I think they need to add more functionality to it, but it's a nice addition to a robust application.
Pros
- AI integration.
- Video calls.
- Chat Channels.
Cons
- Screen record messages.
- AI for writing.
Return on Investment
- Time on app.
Alternatives Considered
Slack and Microsoft Teams
Other Software Used
Microsoft Teams, Figma, Miro
Webex Review
Use Cases and Deployment Scope
We currently use Webex for large town hall meetings where we stream communications between management to field workers. We also use it in our meeting rooms where we use smart boards integrated with Webex for collaboration with team members onsite and remote. The scope of our use case is to support remote collaborations from a small to large scale.
Pros
- Live streaming to a large audience
- Collaboration between on site and remote workers
- Creating live drawings between team members and saving recordings
Cons
- Webex Audio can sometimes drop
- Webex could have more collaboration tools like creating tasks
- Webex can have more integrations with microsoft tools
Return on Investment
- Webex has helped communicate management changes to over 10K employees
- Webex has been invaluable for help desk to solve hundreds of tickets via screen sharing
- Webex has been helpful in communicating with network technicians to install over hundreds of new installs per year
Alternatives Considered
Cisco Secure Access and Cisco ThousandEyes
Other Software Used
Cisco Catalyst 9800 Series Wireless Controllers, Cisco Nexus 9000 Series Switches, Cisco ThousandEyes
Intuitive and modern communication portal
Use Cases and Deployment Scope
Webex App is a very useful application for video chatting and live messaging. It is undoubtedly a valuable asset for our operations as our operations totally depend upon the video calls facilitated by Webex and its dashboard. Queries are discussed on live calls and even crucial information is shared using Webex App both desktop and mobile apps.
Pros
- High definition video calls
- Audio capability
- Screen sharing
- Document sharing
Cons
- None
Return on Investment
- Best value received on ROI
Webex rocks my socks
Use Cases and Deployment Scope
It is our primary used meetings solution with thousands of meetings run daily. We also used it as our primary solution for Webinars, with hundreds and at time even thousands of participants. Apart from this it is our single corporate supported calling solution for making internal and external calls. We're currently running a mix of on-premises Communication Manager systems and Dedicated Instance Communication Manager systems, with a few offices using Webex Calling Multi Tenant. The simplicity that these systems integrate is simply outstanding.
Pros
- Collaborate across companies in a simple and intuitive way.
- One application that can me used for all functionalities with the combined ability of meetings, calling, messaging and connectivity to devices.
- Provides an easy and intuitive way of collaborating with peers and has the ability to use threads with-in one communication.
- Simple user experience with seamless SSO login.
Cons
- Provide same status and diagnostic information as Jabber had would be an added bonus.
- .
Return on Investment
- Seamless collaboration.
- Touchless voice control.
- Easy use.
- Collaboration cross domain.
Alternatives Considered
Microsoft Teams
Other Software Used
Microsoft 365, Microsoft Teams
