We use Webex App every day, from all of our meetings to our calls. Without Webex App we would not be able to do our day to day activities. We also use Webex App for our collaboratiion team and when teaching our classes. It is a very key part of our working operations.
Pros
Meetings
Calling
The Control hub is nice and easy to use
Cons
The way certain things are grouped in the control hub
Sometimes the way notifications pop up
Likelihood to Recommend
Best suited for where we do all of our meetings and just talking between fellow co workers to get our day to day meetings or our just to contact each other. It is a lot better than trying to message people on their phone. Without Webex App we would not be able to continue on with our jobs.
In our institute, Webex App is the major app used for almost all online programs like seminars/workshops, blended teaching strategies. It has very simple to use UI hence it is loved most from all. It is also used for daily online meetings since the app has most features as compared to other products. For tutorials, it comes with Whiteboard which is very helpful.
Pros
Audio and Video are of great quality even when there are many participants.
No Disruptions in between.
Can be used remotely.
Chat has good options
Cons
UI is not that simple for new users.
Desktop version is different from Browser and Mobile, so every time it creates problems.
There are so many settings in it which we have to learn.
Likelihood to Recommend
For Guest lectures and seminars where the participants are more, it can be used.
It is mainly used for webinars, especially after COVID. Since then it has become a common name in our organization. It comes with the app on mobile and hence it is used easily for online teaching, meetings and chat. The mobile app is simple with many essential options, but not like computer app features.
Pros
It can be used with many no of participants with little problems like being slow in between Maximum capacity, I haven't tried.
App has many features, like white board, chat and screen sharing with simple clicks.
Chat is real time and so does screen sharing. There is no lagging.
Cons
Mobile app should have features like web app or browser version.
Mobile app is must (Install) when using in mobile.
Some time slow when participant are more otherwise, it is fine.
Likelihood to Recommend
It is most suited for webinars or meetings where participants are more. It is also essential where 2 way communication meeting is required.
We use Webex App for videoconferencing in situations where we are not able to have in person meetings. We use it in conjunction with Microsoft Teams, Zoom, and other VoIP solutions as well.
Pros
Reasonable quality video stream
Good quality audio stream
Integrate with VoIP system
Cons
Video quality is good but could be better
Audio quality is good enough for my purposes
The software could run faster and snappier
Likelihood to Recommend
Sufficient to meet the needs of my organization, but could use some quality of life improvements.
VU
Verified User
Technician in Information Technology (Primary/Secondary Education company, 10,001+ employees)
We have a Cisco voice environment with Call Manager at the heart. Since
Cisco ended support for the Cisco IP communicator software we have moved
on to using Cisco Webex app. It can make voice calls like Cisco IP
communicator but also excels at group meetings and video calling. Also
whenever we have a meeting with Cisco we have to use Webex App as it is the
only platform used by Cisco support employees.
Pros
Group meetings
Video calling
Mac Support
Content sharing
Cons
Lack of logs
No 3rd party integrations
Likelihood to Recommend
It is well suited for video rooms. The product works and can be run on webpage without issue so it is not a struggle to get users signed in to meetings.
It is not appropriate for onsite teams as the main functionality is video meeting rooms. An alternative to Webex is Microsoft Teams which depending on your Microsoft licensing might be free making it hard to justify purchasing Webex.
VU
Verified User
Engineer in Information Technology (Education Management company, 1001-5000 employees)
Webex application is an integrated platform in which we can perform online meetings, calls, messaging. During the project discussion and virtual meetings we use WebEx platform. There is not many platforms which has different types of interactive options but webex gives all options such as calls, messages, online meetings. It is very easy to use even a new employee also familiarise with it. With all these features it also supported during low internet broadband.
Pros
Integrated messaging
Large number of participants
Easy user interface
Screen sharing
Cons
Improve working of white board
Application optimisation in different devices
Voice break downs in meetings
Likelihood to Recommend
During our project sessions all employees will discuss the details of project and asks for any advices. But sometimes video meeting will be distributed due to several problems but this WebEx provides also instant messaging service which will also work in low internet coverage. It is easy to switch the meeting mode.
The Webex App is the unified communication app we use in our organization to manage persistent business chat, meetings (audio and video flavours) and calling. This way we can keep all the different communication media in one place and this makes everything easy and straightforward. Moreover, security and data leakage are top priorities.
Pros
Audio and video meeting
In-meeting app sharing
Persisten chat
Cons
Recording for breakout sessions
Attendance tracking
Slido questionnaires when security is mandatory (for example: official voting procedures)
Likelihood to Recommend
Well suited: Video and audio meetings with high quality; Hardware integration; In-meeting external app sharing; persistent business chat; security; cloud and centralized dashboard for control, configuration and management Less appropriate: Official voting procedures; multiple attendees screen sharing; long time reports and analytics; attendance tracking for official purposes and review (for example: mandatory professional updates)
