#1 most frequent
India
51.0%76 installations of 149
What is WATI.io?
WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.
Categories & Use Cases
Videos
Who Buys & Uses WATI.io
#2 most frequent
United States of America
16.8%25 installations of 149
#3 most frequent
United Arab Emirates
3.4%5 installations of 149
Fast setup bulk whatsapp messaging tool.
Use Cases and Deployment Scope
Wati.io provides APIs for broadcast and bulk WhatsApp messaging. By integrating these APIs with in-house software, we send personalized messages to our community members about the latest updates and upcoming events. Wati.io also provides no-code chatbots. We are planning to integrate this as well to make our support system quicker and more scalable.
Pros
- Segmented campaigns.
- Easy to access documents for developers.
- Integrations with other tools.
Cons
- Open marketplace for integrations.
- Inclusion of the social platforms like Facebook, LinkedIn & Instagram.
Most Important Features
- Broadcasting
- Scheduling
Return on Investment
- Quick setup gave us good advantage.
- Easy to use, no need of any technical knowledge.
Alternatives Considered
Gupshup, Twilio and MSG91