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WATI.io Reviews & Insights

Score8.9 out of 10

5 Reviews and Ratings

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Community insights

TrustRadius Insights for WATI.io are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Affordable Pricing: Users have consistently found the pricing of WATI to be affordable compared to other players in the market. Several reviewers mentioned that the product provided good value for their money.

WhatsApp Integration: The ability to use WhatsApp for sales and support was highly appreciated by users. Many reviewers specifically highlighted this feature as a major benefit of using WATI, allowing them to effectively communicate with customers through their preferred messaging platform.

Fast Broadcasting and Easy-to-Use Interface: Users praised the fast broadcasting feature and the easy-to-use interface of WATI. Numerous reviewers mentioned that these aspects made it convenient for them to send messages quickly and navigate the platform effortlessly.

WATI.io Reviews

1 Review

Fast setup bulk whatsapp messaging tool.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Wati.io provides APIs for broadcast and bulk WhatsApp messaging. By integrating these APIs with in-house software, we send personalized messages to our community members about the latest updates and upcoming events. Wati.io also provides no-code chatbots. We are planning to integrate this as well to make our support system quicker and more scalable.

Pros

  • Segmented campaigns.
  • Easy to access documents for developers.
  • Integrations with other tools.

Cons

  • Open marketplace for integrations.
  • Inclusion of the social platforms like Facebook, LinkedIn & Instagram.

Likelihood to Recommend

If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io.
VU
Verified User
Project Manager in Information Technology (11-50 employees)
Vetted Review
WATI.io
1 year of experience