#1 most frequent
United States of America
69.2%9 installations of 13
What is WatchGuard AuthPoint?
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With
multi-factor authentication and dark web credential
monitoring, AuthPoint mitigates the risks associated with workforce credential
attacks. AuthPoint adds an extra layer of security by monitoring for
potential credential exposure in the dark web for both personal and corporate
accounts.
Categories & Use Cases
Media
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Screenshot of AuthPoint app - tokens
Who Buys & Uses WatchGuard AuthPoint
#2 most frequent
Canada
15.4%2 installations of 13
#3 most frequent
Australia
7.7%1 installation of 13
Pros
- Easy setup and management, including initial configuration and Active Directory synchronization.
- Reliable push notifications through the AuthPoint app.
- Enhances security for remote work through multi-factor authentication (MFA) for VPN access.
Cons
- Complex documentation and setup, particularly around integrations.
- Inconsistent responsiveness and availability of support services.
- Potential for added friction to the VPN process for users.
A Great Product at a Great Price!
Use Cases and Deployment Scope
We utilize Watchguard Authpoint for Multi-Factor Authentication for client sites to SSLVPN into their networks. Authpoint is a stress-free way to handle multi-factor authentication within the WatchGuard umbrella. Authpoint is perfect for our clients as we can trust the multi-factor authentication provided by the same vendor that supplies our firewalls.
Pros
- Encryption
- Push Notifications
- Security
Cons
- Pop-up boxes on the application feel outdated
- Could be more streamlined to implement
- Web instructions for setting up can be hard to follow
Return on Investment
- secure remote connections
- Less vendors to deal with
- Knowledgeable Support Team
Alternatives Considered
Google Authenticator and Cisco Secure Access by Duo
Other Software Used
Google Authenticator, Cisco Secure Access by Duo, Azure Multi-Factor Authentication (Discontinued)
WatchGuard Authpoint is a solid VPN solution.
Use Cases and Deployment Scope
We are still very happy with our WatchGuard AuthPoint vpn. We have five very active users on it and it works very well for these users. My WatchGuard AuthPoint is managed by my IT vendor, but it works very well for our staff when they must work remotely and securely. Rather seamless once set up properly.
Pros
- Secure VPN access.
- Two-factor authnetication
- Updates are not frustrating and while not invisible, not disruptive.
Cons
- Could improve on reporting what kind of error is happening when login is wrong or account is having trouble with database, etc.
Return on Investment
- It keeps me from having another network appliance to manage and patch when it is integrated into my firewall.
Other Software Used
LogMeIn Resolve
Usability
WatchGuard the only way to provide the security we need
Use Cases and Deployment Scope
With todays work climate we not only work on location, but often remote. WatchGuard provides us a secure way of employees accessing sensitive work data under the saftey of WatchGuard. We worry less about security with WatchGuard and focus more of our time on work. Thank you WatchGuard, we are comforted that we know you have our backs.
Pros
- Ease of Use
- Security
- Reliable
Cons
- I really don't have any suggestions
- N/A
Return on Investment
- Zero cyber attacks
Alternatives Considered
Authenticator App
Usability
Use in Healthcare for VPN MFA by IT department employee
Use Cases and Deployment Scope
We use WatchGuard AuthPoint as the Multi-Factor Authentication method for connecting to Forticlient VPN so our end users can connect to our network remotely to access company resources securely.
This is used by all our end users with little to no technical expertise. I've found the set up for Authpoint to be very easy for the average person to follow, and though I've created 'guides' to walk people through the process, they typically do not need it as WatchGuard AuthPoint does an excellent job at walking people through the process alone.
This is used by all our end users with little to no technical expertise. I've found the set up for Authpoint to be very easy for the average person to follow, and though I've created 'guides' to walk people through the process, they typically do not need it as WatchGuard AuthPoint does an excellent job at walking people through the process alone.
Pros
- Easy to setup
- Quick to setup and use
- Works consistently
- Easy to reset token's when someone gets a new phone
- Website is secure and requires MFA to sign on
- App can enable MFA requirement to open and approve a push notification
- App is easy to use
Cons
- When adding a token, some people are confused by the 'token name'. A little blurb to say "This is just for your reference! You can make this the name of your company or the service that it provides MFA for" would be excellent.
- I've had some people express confusion about the "red bar that keeps refilling and the 6-digit number that keeps changing". Some sort of statement to explain that would be great.
- First-time use navigation - point out where the QR code scanning button is (I've managed to get a screenshot of the app to highlight it for our end users so they can find it easier).
Return on Investment
- We manage 207 users in AuthPoint with ease. It's more expensive than using our Microsoft Authenticator, but having our VPN MFA separate from our other MFAs is a good security practice. Extra features and ease of use justifies the cost.
- The app is small (less than 20MB), so it's easy to convince people that have space on their device for it
- Works on both Android and iPhones. App looks virtually the same which makes it easy for me to assist people with setup if needed.
Alternatives Considered
Google Authenticator
Other Software Used
FortiClient
WatchGuard AuthPoint Works
Use Cases and Deployment Scope
We are a Managed Service provider that utilizes WatchGuard AuthPoint in many of our client's environments to protect VPS (IKE and SSL) as well as administrative access to devices and servers.
Pros
- Push notification works well when you use the AuthPoint application.
- OTP passwords work well as a backup method.
- The application is an easy install on endpoints.
Cons
- Would like for it to integrate with Microsoft Authenticator instead of using their own application.
- Need to support more secure methods like number matching and/or facial recognition.
Return on Investment
- I am not sure how you can place a value on security, but it protects our business from remote attackers.
Alternatives Considered
Cisco Duo
Other Software Used
WatchGuard Network Security, Microsoft 365 Business Premium, Huntress, Zorus
