RealVNC Connect

Score6.9 out of 10

130 Reviews and Ratings

What is RealVNC Connect?

RealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

Categories & Use Cases

Media

Screenshot of the Device List in the Connect v8 desktop app

Screenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.

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Screenshot of the Device List in the Connect v8 desktop app

Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.3
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5

Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 6.6
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4

Verified User

Advisor in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

Every OS seems to have their own (free) solution for remote access. The problem begins when you have a mixed environment OS wise and want to use just one tool to access any OS.
Next to that you often get an idea or high priority message when you left work. RealVNC Connect is software that does multiple OS's and has a mobile client next to a desktop client.

This makes the tool a good fit for our needs.

Pros

Multiple OS support
Mobile and desktop client
On-demand assist option

Cons

Remote vendor access: support other clients for connecting.
Improved marketing efforts towards vendors as valid alternative for teamviewer
Cost can be high for what it does

Return on Investment

Faster call response due to mobile client ease of use.
One workflow proces for multiple OS's
Higher cost as a OS native solution

Usability

Alternatives Considered

TeamViewer

Other Software Used

Microsoft 365, TeamViewer, Microsoft Windows

Don McCormick

owner in Finance and Accounting at Affordable Insurance Group (1-10 employees employees)

Pros

I can check for documents scanned by employees
I can perform computer updates when not in the office
Local programs are easy to use

Cons

File transfer between computers is still difficult.
New computer set up is a little difficult.

Most Important Features

ease of use
ipad app
easy connections with your computer

Return on Investment

Vacation is where it's at. I can be away from the office and work at my leisure.
The $50 a year investment pays for itself in a few hours.
Remote working and being able to approve contracts means $$$.

Other Software Used

QuickBooks Desktop Premier, Slack, Microsoft 365 (formerly Office 365)

Michael Eberhard

Network Systems Analyst in Information Technology at Ewing Irrigation (1001-5000 employees employees)

Pros

Multi-platform support
Easy to use
Inexpensive. Free for personal use.

Cons

No drag and drop transfer between viewer app and remote desktop
Need server version to be installed on the remote device
No sending one-time invitation emails from the remote machine

Most Important Features

Inexpensive
Ease of use
Supports Linux

Return on Investment

Decreased cost of remote training

Alternatives Considered

TeamViewer

Other Software Used

Microsoft 365 (formerly Office 365), Jira Service Management (Jira Service Desk)

Josh Collier, Website Designer View profile

Owner at JnM Web Creation and Boyer Heating and Cooling (1-10 employees employees)

Pros

Remote Work from Computer
Always be able to connect as long as the computer is on even if it is in the login screen
Mobile viewing of the computer
Printing from the main computer to another device in the remote area you are at.

Cons

Sometimes when printing an invoice it would look semi correct but the letters would be incorrect and sometimes symbols
Sometimes there is lag but it is probably more on the internet and service I have

Most Important Features

Remote access to computer
Remote printing
Mobile computer access

Return on Investment

Great way to pull up important things in meeting
Was able to make a change earlier than expected for a client at my parent's home and the customer was very happy.