RealVNC Connect Reviews and Ratings

Rating: 6.9 out of 10

Score

6.9 out of 10

Community insights

TrustRadius Insights for RealVNC Connect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Versatile Solution: Users have found VNC Connect to be a versatile remote access solution, with multiple reviewers highlighting its ability to support multi-platform use and allow for remote connection to PCs and servers both within and outside the network.

Stable and Fast Remote Connection: Many users appreciate the stability and fast response of the remote connection provided by VNC Connect. They have noted that there is no lag, ensuring a smooth experience when accessing their remote machines.

Ease of Use: Reviewers have praised the simplicity and user-friendliness of VNC Connect. They have highlighted the simple website, installer, and minimal end user intervention required. The visually nice and unobstructed user interface makes it easy for users with varying levels of computer proficiency to understand and navigate.

Reviews

38 Reviews

RealVNC Connect: Real unified session control

Rating: 8 out of 10

Incentivized

October 30, 2024

Use Cases and Deployment Scope

Every OS seems to have their own (free) solution for remote access. The problem begins when you have a mixed environment OS wise and want to use just one tool to access any OS.

Next to that you often get an idea or high priority message when you left work. RealVNC Connect is software that does multiple OS's and has a mobile client next to a desktop client.

This makes the tool a good fit for our needs.

Pros

Multiple OS support
Mobile and desktop client
On-demand assist option

Cons

Remote vendor access: support other clients for connecting.
Improved marketing efforts towards vendors as valid alternative for teamviewer
Cost can be high for what it does

Likelihood to Recommend

RealVNC Connect is well suited as an internal tool for remote server management or specific vendor access if they control your server environment. As most vendors use Teamviewer this could be an issue for them.

For desktop support it works well but the cost work against them compared to free tools like quick assist (Windows).

Verified User

Advisor in Information Technology (201-500 employees)

Vetted Review

3 years of experience

Remote Administration - Check!

Rating: 9 out of 10

Incentivized

December 19, 2023

Use Cases and Deployment Scope

We use VNC connect to assist our end users and access network resources remotely. We needed a remote access tool to view our end users desktops from afar and to assist with regular maintenance task from all of our buildings. We also use VNC for our remote VPN service users as well and regularly use to check endpoints have been patched successfully.

Pros

Remote administration
File Sharing
Keyboard and mouse emulation
Cross platform support

Cons

Sotfware/client updates
Easier client installations
More granular user modes

Likelihood to Recommend

VNC is a well known and trustworthy brand in our education sector.

We use it as we trust that our connections local and cloud are secure and this ensure we comply with our internal policies.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

8 years of experience

VNC Connect requires zero training and everyone will know how to use it instantly!

Rating: 8 out of 10

Incentivized

November 13, 2021

Use Cases and Deployment Scope

The VNC Connect is used within certain departments, especially the IT department. With the tool, it can allow anyone to remotely support anyone anywhere. This helps to increase the support level and user satisfaction. As the pandemic is not going anywhere, screen sharing and remote support tools have been giving a lot of convenience and happiness to corporate users.

Pros

Screen sharing
Remote desktop
File transfer
File sharing

Cons

Mobile support.
Able to remote desktop using smart devices.
For connection support.

Likelihood to Recommend

There were times where I was traveling to other countries before the pandemic, I was outdoor and not in the office, I did not know VNC was used by the support team at another country, I was guided over the phone to install the tool and once the support team able to gain access to my laptop, just a few clicks and the issue has been resolved and I'm a happy man to meet the customer. All these only took about 5 minutes to set up the tool remotely.

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

5 years of experience

Awesome product for remote connectivity

Rating: 10 out of 10

Incentivized

November 4, 2021

Use Cases and Deployment Scope

I use it personally to connect my laptop to my workstation, while on travel away from my office

Pros

Very easy to connect
Graphics very smooth during connectivity

Cons

Nothing that I can think of. Very pleased about using it.

Likelihood to Recommend

[VNC Connect] is very easy to implement, install and use. I have now used it for over 5 years and it is my preferred software for remote desktop connections.

Rajat Kapoor

Founder/CEO in Engineering at FMCT Consulting, LLC (1-10 employees)

Vetted Review

5 years of experience

View profile

Gets the job done

Rating: 9 out of 10

Incentivized

November 1, 2021

Use Cases and Deployment Scope

VNC Connect is used as a simple bare bones method to remotely access office PCs and for Sales to print documents locally when on the road. Controlling machines remotely using the iOS apps from iPhone or an iPad is very convenient. This program is quick, lightweight, and easy to use.

Pros

Connects to other computers to perform a task remotely
Remote access via mobile device
Fast connection

Cons

A fast internet connection is required for VNC to work smoothly
Initial setup is a little complex
Connecting to a machine with multiple connected monitors is difficult to scale

Likelihood to Recommend

VNC Connect is a great choice when you need a lightweight and simple tool for remote connectivity. It doesn't have all the features of some other remote access tools, but for simplicity VNC Connect is a solid connectivity tool that is easy to deploy. The ability to connect to workstations from mobile devices is a great feature.

Damon Darling

Engineering Manager in Engineering at Sigma Connectivity (501-1000 employees)

Vetted Review

3 years of experience

Best Solution for Remote Access of your computer!

Rating: 10 out of 10

Incentivized

October 26, 2021

Use Cases and Deployment Scope

I have used VNC at two different businesses. It was recommended by our IT guy. We were looking for a solution to have me and another employee work from home. We were able to access our work computers from anywhere including home and allowed us to be able to get work done from home and access the server. My other company I use it at is my web design company. It is a home business and sometimes I want to access my main computer from other locations to easily make site or hosting changes.

Pros

Remote Work from Computer
Always be able to connect as long as the computer is on even if it is in the login screen
Mobile viewing of the computer
Printing from the main computer to another device in the remote area you are at.

Cons

Sometimes when printing an invoice it would look semi correct but the letters would be incorrect and sometimes symbols
Sometimes there is lag but it is probably more on the internet and service I have

Likelihood to Recommend

I think it is great to go onto my computer and do quick tasks. If you needed to print something from your computer it is a great way to do that remotely. Also if I don't want to login to my google chrome account on someone's computer it can be better to quickly install VNC and then access my computer and then just delete the account and the program after. If the task requires quick movements and other things that lag is a problem with then I wouldn't use it for that. A quick-paced video game that requires low lag would be a no go.

Josh Collier, Website Designer

Owner at JnM Web Creation and Boyer Heating and Cooling (1-10 employees)

Vetted Review

3 years of experience

View profile

VNC Connect is all you need when you are on the beach

Rating: 10 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

As a sole proprietor I use VNC connect to manage all aspects of my business from Home and when away from the office. I use VNC to process payroll, accounting, and review of documents for business decisions. VNC connect makes if very easy to connect to office computers to manage everyday items without having employees sending and receiving emails and instructions. I can print documents to printers for employees to give to customers, this helps to continue a secure office for personal information and forms not accessed by employees. I would recommend using VNC connect for anyone that needs to access your computer when you're away from your office.

Pros

I can check for documents scanned by employees
I can perform computer updates when not in the office
Local programs are easy to use

Cons

File transfer between computers is still difficult.
New computer set up is a little difficult.

Likelihood to Recommend

VNC connect is great for out of office connections. Connecting while traveling is easy. Vacationing for extended periods of time make VNC connect a very good choice to stay connected to the office computer.

Don McCormick

owner in Finance and Accounting at Affordable Insurance Group (1-10 employees)

Vetted Review

4 years of experience

VNC Connect: Simple and Useful

Rating: 8 out of 10

Incentivized

October 11, 2021

Use Cases and Deployment Scope

VNC Connect application is available at user points with [a] windows-based operating system that we use in payment systems. It allows us to connect with the VNC [Connect] application, which is pre-installed on our systems, with the viewer to solve the problems there or to intervene and support. It is very useful in terms of being simple and easy.

Pros

Easy to manage and setup
Good at remote management
It simply does its job

Cons

The user interface looks old compared to today's interfaces
We do not use the mobile side much
We would like an MFA in security

Likelihood to Recommend

[In] the scenario where VNC Connect application is very suitable for us, we can work with applications that are built on it stably and easily manage systems that do not require regular development or structural changes. The issue we want to be better is that we cannot use it in structures such as the old Microsoft Windows CE.

Verified User

Professional in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Great teaching tool!

Rating: 8 out of 10

Incentivized

October 6, 2021

Use Cases and Deployment Scope

We use VNC Connect in our IT department to remotely access branch computers in a way that allows the remote user to see what we are doing and therefore learn how to do it for themselves. We have found it to be a better tool than RDP connections for this reason.

Pros

Multi-platform support
Easy to use
Inexpensive. Free for personal use.

Cons

No drag and drop transfer between viewer app and remote desktop
Need server version to be installed on the remote device
No sending one-time invitation emails from the remote machine

Likelihood to Recommend

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.

Michael Eberhard

Network Systems Analyst in Information Technology at Ewing Irrigation (1001-5000 employees)

Vetted Review

3 years of experience

Take the Wheel and Drive with VNC Connect

Rating: 9 out of 10

Incentivized

October 5, 2021

Use Cases and Deployment Scope

We've used to remote into students' and users' accounts along with our other tools. It is a great tool to use when you would rather do a quick and stealthy view and remote in. It is extremely powerful and offers users plenty of options for all levels of users. I've also used to manage home servers while I've been away from the house and need to troubleshoot or change settings.

Pros

Stealth Mode
Ease of Use
Quick and Easy Learning Curve
Tools and settings for advanced users

Cons

More intuitive GUI
Streamlined user guides
Smaller Install Package

Likelihood to Recommend

We had a user that flagged for unusual activity and our teams were able to analyze and see what the user was doing. After the machine was quarantined a security expert was able to seamlessly and easily remote in and see what this user had installed. It's a great way to quickly view and gather evidence to make decisions on a case-by-case basis.

Verified User

Technician in Information Technology (5001-10,000 employees)

Vetted Review

10 years of experience

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