TrustRadius: an HG Insights company

Veeva Vault PromoMats

Score8.6 out of 10

26 Reviews and Ratings

What is Veeva Vault PromoMats?

Veeva Vault PromoMats streamlines the creation, review, and distribution of compliant content at scale. PromoMats is a regulated content management application that supports the full lifecycle of promotional content. It enables content creation, review and approval, digital asset management (DAM), claims management, and modular content. PromoMats includes Brand Portal, a central repository that makes content accessible for internal users while enhancing content reuse. PromoMats generates eCTD compliance packages for digital submission to the FDA.

Top Performing Features

  • Security, risk management & information governance

    Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

    Category average: 8.2

  • Contract lifecycle management

    ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

    Category average: 8.2

  • File sync, storage & archiving

    Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

    Category average: 8.5

Areas for Improvement

  • Content search & retrieval

    Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

    Category average: 8.1

  • Artificial intelligence

    Artificial intelligence and natural language processing help automate document classification

    Category average: 6.4

  • Mobile support

    Repository access from mobile devices

    Category average: 6.5

No beating Veeva Vault PromoMats

Use Cases and Deployment Scope

It addresses all the MLR, modular content, reference and claim galleries', etc. We use this for medical and promotional content.

Pros

  • Asset Management
  • Claim libraries
  • Reference
  • Modular Content

Cons

  • AI

Return on Investment

  • time-saving
  • security and compliance

Usability

Veeva has been great for our workflow

Use Cases and Deployment Scope

Prior to Veeva our system was incredibly outdated. Veeva has made managing files and projects very easy. It's straightforward and easy to find what you need if you are willing to poke around a bit. My team is very helpful and can always answer the questions and problems I might encounter. I only touch on a tiny bit of Veeva's capability, but I wish I knew/used more of the features. Definitely a great program and it's exactly what we need.

Pros

  • Upload files quick and easily with drag and drop feature
  • Easy to sign in as myself and as a delegate for someone else
  • Easy to communicate with my team on projects

Cons

  • I'm not crazy about how quickly I get timed out

Return on Investment

  • It has made our projects move smoother and quicker through the system so our time is more optimized.

Alternatives Considered

monday dev

Other Software Used

Microsoft Teams, monday.com, Vimeo

Great tool! Need to keep up with enhancements to stay relevant and competitive

Pros

  • Document management
  • Multi-agency notifications
  • Approvals for appropriate teams

Cons

  • Tasks cannot be requested, so outside communication is needed
  • Notifications or tagging of external email for follow up
  • Rendering issues on document visualizer after upload creates delays in approvals

Return on Investment

  • Improved collaboration across agencies to reduce build times by 70%
  • Version control maintains accountability for changes/approvals
  • Render issues in the platform delays approvals when HTML is correct but rendering is not

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft) and Workfront

Good experience with Veeva at medical device company

Pros

  • Secure database
  • Easy workflows
  • FDA compliant audit trail

Cons

  • Ability to edit documents in Veeva
  • More mobile friendly
  • Perhaps an email approval ability

Return on Investment

  • Allowed us to free up administrative staff needs
  • Allowed remote approvals
  • Organized system to get through audits

Alternatives Considered

Oracle Agile PLM

Other Software Used

Salesforce CMS

Veeva Vault takes some practice, but will ultimately save you time

Pros

  • Annotation of reviewer comments
  • Reminders to review team

Cons

  • None that I'm aware of

Return on Investment

  • N/A