We are backing up our whole virtual infrastructure around the world. With Veeam we can use several other devices to save our backups, like tape or external ransomware-proofed storage devices. Even saving backup in the cloud via "Veeam Cloud Connector" is possible and not bad. You can just create real backup jobs to certain devices and then copy the backup over to another media without touching your live infrastructure again.
Pros
Application-based restores are great & quick.
I like the idea of having several states of backups on different devices.
Copying existing backups to different types of media without touching the actual infrastructure is great.
Cons
Creating different types of jobs sometimes gives you a headache.
The way of creating a retention policy is very hard to understand at the beginning.
Likelihood to Recommend
I have used some other backup products in the past (like Symantec BackupExec, DELL vRanger, Acronis...) but none of them is as good as veeam is. The guys from Veeam are really doing a great job developing more and more features everytime they release a new major update. So I really like the product and its features (even when its harder to understand as with some other products, because you have way more features here), but I dont like the support. Luckily we have a great IT regional supplier who is helping us everytime we're having issues using Veeam, but every now and then they can't solve issues, so we have to open cases with Veeam. Unfortunately I cant tell one single case which was solved by them... Bottom line: 1. the product is great 2. get a training when starting to use it 3. most important: get a great IT supplier having Veeam experience or even better being a Veeam partner.
We used to have a very fragmented data backup situation. Our desktops were not being backed up regularly, and our servers would use Backup Exec to a tape library. We weren't sure if our backups even succeeded with Backup Exec, and the cost to store large amounts of data with Backup Exec were high. We have an old install of Veaam for backing up certain VMs, but it had been neglected and the version was very old.
We decided to turn off Backup Exec completely, and invest in a subscription to Veeam so we could upgrade to the latest version. We now have all desktops and server backing up daily, and have integrated our tape library backups with Veeam, which are also automated now. We also have monitoring going with VeaamOne so we know when backups fail and can't react.
Pros
Automates Backups
Provides visibility to backup health and storage appliance space
Writes data to tape for offsite storage
Cons
UI changes frequently...sometimes hard to find where features have moved
Didn't eject tape after writing to tape library...this has now been fixed
Likelihood to Recommend
It's well suited to any environment where you have many devices requiring backup and would also like off-site redundancy. It may not be suitable for very small environments where the overhead to manage the system may not be justified for only a few machines.
VU
Verified User
Manager in Information Technology (Mining & Metals company, 51-200 employees)
Here we use Veeam to give us a powerful backup solution. We utilize an on-premises solution and also have Azure backups through Veeam. This product is quite amazing and allows you to have peace of mind within your organization. I have roughly 30 something VM's that are backed up nightly and never have issues with this product. I came from a few other environments where I had hundreds of VM's and multiple locations all with Veeam. It was fun to learn and see how it scales at that size. I'm fairly confident that this product can scale to any size company with great efficiency. I even use it at home in my own lab environment and it works amazing there as well. Granted I have expensive hardware tossed at it, but either way, this is one awesome product. Recommend to everyone in need of a backup solution. If you are broke, they have a community edition you can use for 10 machines at the least! Couldn't ask for a better product.
Pros
Scales to any size environment.
Works with almost any network or cloud device.
Allows many levels of automation.
Gives an organization peace of mind that their stuff works.
Amazing customer support.
Crushes every product out there for backups. There IS nothing better.
Cons
Sometimes different backup methods using different tiers can be challenging. Typically have to work with support on that as the documentation is pretty good, but it's also too much at times. I think they'd do better if they did more visual examples. It's their product, they'd benefit.
Every now and then it doesn't clean snapshots from VMware and then keeps creating them until you can't anymore. I would highly suggest they work right with VMware to fix that. Been a problem for long enough.
The last area Veeam can improve is being able to cook and clean for me. If Veeam could do that, I surely wouldn't need to waste my money on an expensive wife and kids.. Those things are overrated anyway, all they do is eat your food and complain. Veeam could definitely beat that if it made food, just sayin..
Likelihood to Recommend
I worked for a publicly traded company and they didn't have ANYTHING for backups. I was blown away and could not believe that. All they did was take manual, not even automated, snapshots in their AWS tenants and Azure tenants. This company literally had themselves in the worst spot ever if they got hit with an attack. This was one company that could have greatly benefitted from Veeam. I tried to push it to them, but ultimately I ended up leaving as there was too much else not right there..
VU
Verified User
Administrator in Information Technology (Oil & Energy company, 51-200 employees)
We recently moved from another product to veeam, as a small company we were looking for an affordable and robust disaster recovery solution. The pricing on our previous solution had become an issue for us. We use the product to protect several windows workstations and 35 hyper-v guests.
We found the initial set up to be very easy and it is simple to test backups to ensure confidence in the product
Pros
Protecting virtualised workloads
Test restores to verify backups
Flexible Licencing
Cons
Clearer error messages when there are issues.
Documentation could be fuller
Likelihood to Recommend
Perfect for virtualised environments although you can protect workstations and physical servers. For protecting NAS the solution works well but pricing is less exceptional.
For those who need to verify backups regularly the test restores are very easy and give confidence in the product.
The licencing model gives good flexibility as business requirements change.
VU
Verified User
Manager in Information Technology (Oil & Energy company, 51-200 employees)
While working in IT/OT industry for 20+ years I have experience working with a number of backup software vendors - Arcserve, BackupExec, Netbackup, etc. I found Veeam Backup & Replication is different from pretty much every perspective (in a good way =). First - customer support is on another. Starting with extensive, constantly updated Knowledgebase and best practice library, followed by huge community and forum 24/7 monitored by Veeam Backup & Replication employees and great, local to you, professional support. If you open the case you can make sure person assigned to the case listen you, trying to understand the problem and even level 1 support can do more then level 3 for some vendors. Second - approach to software releases. Last v12 being polished for longer then a year and I do appreciate it as I can be sure I don't need to wait for half a year after release waiting for all initial issues will be fixed. Last but not least - functionality of the product in most of the cases covering all possible DR scenarios you can imagine.
Pros
Workload replication
Immutable backups
SAN integration
Cons
Windows Failover Cluster backups
Flexibility in Tape backups
Publish Powershell modules in Powershell Gallery
Likelihood to Recommend
From my point of view it may suit any scenario - from tiny business with free Community edition to Enterprises with Enterprise Plus version
I have found Veeam to be the most comprehensive backup & replication system on the market. Whether you want to have a simple backup, running under legacy DR methods, or you want a modern backup scheme that is fully automated -- Veeam can do it all! We have recovered from a complete disaster in very little time thanks to Veeam. I would highly recommend it!
Pros
Simple recovery via bootable ISO
Tiered storage and the 3-2-1 model
Intuitive, easy to understand interface
Cons
Maybe some example videos/tutorials on more advanced backup schemes
Likelihood to Recommend
Well suited for any scenario. Just like any other product, the only barrier to entry may be the price.
VU
Verified User
Executive in Information Technology (Mining & Metals company, 1001-5000 employees)
Our company have all our backup and replication through it. From VMs to files to computer backups. We also have replication setup to our 2nd location. We need real scenario DR testing.
Support from Veeam Backup & Replication could improve a little. There are no check on company's usage.
Pros
VMs and Physical backup
Replications
SQL Recovery to instances, databases, etc...
Backup to the cloud
Cons
Follow-up of new implementation
Support to issues
Likelihood to Recommend
A couple of years back, I had to restore a table within an instance of a database. I was able to do it with the SurBackup. It was very convenient and nice to do.
Using Veeam backup and replication addresses the lack of company wide backups including the backing up of important information such as servers that hosts sql databases and the company ERP systems. Veeam is also used at multiple locations and allows me to provide effortless backups to various desktops as well
Pros
Provides backups of physical servers
Provides protection of ransomware
Ease of use
Cons
Integrated online backup storage
Likelihood to Recommend
When i first started my position with my current employer and was looking over protocols and procedures. I realized that nobody previously had considered any type of backup for any of the devices or servers i found Veeam to provide much needed backups for physical servers that the company needed
VU
Verified User
Director in Information Technology (Mining & Metals company, 201-500 employees)
I use Veeam Backup and Replication to ensure that there is at all times a secure back up of data within the company. I currently use the Veeam software on multiple servers, and although I have not had to use it yet, I feel I would have no issues restoring the data in a timely manner.
Pros
Excellent customer support.
Easy to navigate software.
numerous backup options.
Cons
I would like to see Veeam have its own online backup repository instead of relying on a 3rd party.
Likelihood to Recommend
I feel that Veeam is best used for companies that are in need of reliable and safe backup software. Veeam would be great for any type of system failure, along with any type of malicious ransomware. Veeam is able to be used on multi-platforms along with using any additional licensing on PCs.
VU
Verified User
Manager in Information Technology (Mining & Metals company, 201-500 employees)
