TrustRadius: an HG Insights company

UKG Workforce Central (discontinued)

Score5.2 out of 10

153 Reviews and Ratings

Get a Demo

What is UKG Workforce Central (discontinued)?

UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.

Categories & Use Cases

Reviews

What users are saying about UKG Workforce Central (discontinued).
View all reviews

It's all about implementation

Incentivized
Matt McGarveyView profile
Vice President Of Business Development in Human Resources at Language Fundamentals (51-200 employees employees)

Use Cases and Deployment Scope

UKG Workforce Central helps us support time & attendance for all of our employees around the State at many different locations. We also use it to post all of our open positions in the form of job postings and manage applicants through the interviewing process all the way to hiring. UKG Workforce Central is also our Human Resources system where we can store centrally all HR documents.

Pros

  • Accessible through smart phone.
  • Interface with indeed.com and other job boards.
  • Able to support many different levels of employees in different locations.

Cons

  • The implementation was awful.
  • The trainers didn't understand our industry.
  • The trainer was overworked, unreliable, and scattered.

Most Important Features

  • Integration
  • Able to access over the web.
  • Able to access via smartphone.

Return on Investment

  • Managing overtime
  • Integration between talent management/recruiting and HR.
  • Management of vacation time.

Other Software Used

SmartLinx Solutions, HubSpot CRM, Mailchimp

UKG Workforce Central - Amazing software that helps us to track the workforce of our employees

Incentivized
Grace WachinaView profile
Software Architect in Information Technology at Worldline Global (10,001+ employees employees)

Pros

  • Employees can utilize the application to change shifts, claim open slots in daily shifts, or set up under directive authorization for breaks.
  • The UKG Workforce Central application is the only one of its kind that has the most affordable prices.
  • The platform is amazingly user-friendly and has efficient features like scheduling and tracking.

Cons

  • The UKG Workforce Central sometimes does not correctly indicate how much time was spent working or not while paused when the timekeeper is integrated into the computer application.
  • It takes an absurd amount of time for loading a schedule.

Most Important Features

  • Tracking
  • Automated reports
  • Work scheduling
  • Efficient support

Return on Investment

  • The application has helped us calculate employees' hours accurately and avoid excessive overtime or excessive days off.
  • Now we have to spend less time on tasks, and our product is completed in less time than before.

Other Software Used

Hootsuite, LimeSurvey, GIMP

UKG for Education - implementation warning

Incentivized
Gretchen Taylor
Finance Director in Finance and Accounting at Legacy Early College (201-500 employees employees)

Pros

  • Flow between HR onboarding and payroll.
  • Ease of use and access by employees for their own information.
  • Keeps payroll processing up to date for changing laws.

Cons

  • Timekeeping while detailed can be clunky and approval processes are somewhat limited.
  • Support is very hit and miss where sometimes you get an answer and a knowledgeable person and sometimes not.
  • Actually submitting ACA reporting to the IRS like other payroll providers do instead of requiring clients to upload it themselves directly.

Most Important Features

  • One product with one login (not separate for HR, timekeeping and payroll nor manager and employee log-ins).
  • Ease of use for our employees to access and update their own information - eliminating paper.
  • Allocation of payroll expenses among multiple categories automatically within the system.

Return on Investment

  • Freed up HR and Payroll with less manual work.
  • Better reporting overall.
  • Some loss on control over approvals and timesheets where the system is somewhat limited in approvals with multiple managers - still working to resolve this.

Alternatives Considered

ADP Workforce Now

Other Software Used

Sage Intacct

UKG Workforce Central (formerly Kronos Workforce Central) Review

Incentivized
Joe Bullock
Sr. Systems Analyst in Information Technology at Munson Healthcare (5001-10,000 employees employees)

Pros

  • Tracking of time
  • Flexibility on configuration
  • Design

Cons

  • Mobile coordinates on time card audit. Yes, there is a report but it would be nice to have a right on the time card audit.
  • A team calendar for anyone in WFC not just those in the WFS areas. Currently, no way to tell who is off on my team when I am not part of the WFS setup.
  • Cost is outrageous.

Return on Investment

  • Positive impact would be how we recently configured to reduce punch edits.

Other Software Used

Infor M3 (formerly Lawson Intentia)

Kronos will meet all your needs!

Incentivized
Jamaal DickersonView profile
Certified Personal Trainer in Professional Services at Brick Bodies Fitness Services, Inc. (501-1000 employees employees)

Pros

  • Reporting.
  • Tracking.
  • Payroll.

Cons

  • Training.
  • User interface.
  • Shortcuts.

Return on Investment

  • Time/accrual tracking.
  • Onboarding/termination.
  • Reporting.

Alternatives Considered

Paycom

Other Software Used

Citrix Profile Management, Imprivata OneSign, Skype for Business (formerly Lync)

Related Products

Products similar to UKG Workforce Central (discontinued) that may also meet your needs.
All comparisons
Dayforce
CompareLearn more
ADP Workforce Now
CompareLearn more
iSolved Time, part of iSolved HCM
CompareLearn more