TrustRadius: an HG Insights company

TrustRadius for Buyers

Score9.1 out of 10

406 Reviews and Ratings

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What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

Categories & Use Cases

Reviews

What users are saying about TrustRadius for Buyers.
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Authentic Platform for making a Business Decision

Incentivized
Kaustubh YeoleView profile
Data Analyst in Engineering at Stealth (201-500 employees employees)

Use Cases and Deployment Scope

We use TrustRadius to decide and get information of the software we will be using in the future and the one we need to purchase. TrustRadius helps in finding the right product according to our needs. For example we wanted the product needed to deploy our website. TrustRadius helped us by giving information and various reviews to make the decision easy. In my case, the scope of TrustRadius has importance including business decision and discussions.

Pros

  • Detailed and genuine information provided
  • Genuine reviews of customers
  • Easy and user friendly website

Cons

  • It can provide live working or demo's
  • More reachouts would help
  • One to one live calls and help would be great from your side

Return on Investment

  • I was able to make a quick decision for buying a product
  • It made a positive impact and helped my business grow

Alternatives Considered

Gartner Peer Insights and G2 for Buyers

Other Software Used

Amazon Alexa for Business, Microsoft Advertising, 360 Feedback Tools

The Wisdom of Crowds

Dr. Peter HolowkaView profile
Senior Information Technology Advisor in Information Technology at Saint Andrew's Elementary School (51-200 employees employees)

Use Cases and Deployment Scope

TrustRadius for Buyers allows us to read about others' perspectives on potential products that we are considering. It's valuable to learn from others and to use thier experiences to assess the possible fit for our ourganization.

Pros

  • It covers enterprise products
  • It is comprehensive in its content
  • It has numerous reviews, which help us triangulate

Cons

  • There is a lot of competition in the review space
  • Not everyone giving a review has the same needs as we do.
  • TrustRadius for Buyers is excellent, but sometimes I don't have time to engage with it as deeply as I would like

Return on Investment

  • Purchases that we make are rarely returned because we do our research. TrustRadius for Buyers is a part of that.
  • Our purchase decisions tend to fit customer needs because of the research we do ahead of time.
  • Mistakes are expensive and we have saved thousands of dollars by getting things right the first time around.

Other Software Used

Microsoft 365, Google Workspace, Microsoft Windows

Great source for information

Incentivized
Verified User
Engineer in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

I've used TrustRadius for Buyers to look up not just reviews of particular software but also for alternatives to software. They encourage in depth reviews which means that I will get to hear some of the nuances or many times, the edge cases that a particular product may or may not perform well in. Sometimes that helps with the buying decision, but often times it has helped me during implementation to know what to expect.

Pros

  • Thorough reviews
  • Many times it mentions alternatives
  • When there are issues, their support responds quickly

Cons

  • Sometimes the site will have technical issues, but nothing major

Return on Investment

  • Can't put a number on it, but saved me a lot of time on research

Alternatives Considered

SourceForge and Capterra

TrustRadius for Buyers: My SaaS Buying Consultant

Incentivized
Serg ValenciaView profile
Writer and Founder in Marketing at Independent Consultant (1-10 employees employees)

Use Cases and Deployment Scope

When trying to decide on software, our organization finds very valuable the experience of other companies that are in similar industries or sell to the same type of customers that we do. Why? Because there are many security and privacy restrictions in the healthcare/medical space, and by using TrustRadius for Buyers, we can prune our selection by identifying potential fits or misalignments.

Pros

  • Wide selection of software
  • Industry specific use cases
  • Alertanatives to choose based on categories

Cons

  • I like the platform as it is.
  • Probably some auto recommendations based on user's history
  • A way to follow the upadates of some products to keep up with their roadmap in case it's the right time to test them

Return on Investment

  • We haven't measured the exact ROI
  • However, our time is our most valuable resource. Considering the massive market of SaaS products, you can easily spend tons of time researching without actually finding anything worthwhile. TrustRadius for Buyers points you in the right direction for you to limit your options.
  • TrustRadius for buyers helps to get buy-in for upgrading your tech stack, as leadership can see the value of a product more clearly when they read about how similar organizations thrive because of it.

Other Software Used

Trello, Slack, OpenAI API

The Go-To Resource for Verified Reviews.

Incentivized
Raj Shah
Product Lead in Information Technology at Multiple Projects (11-50 employees employees)

Use Cases and Deployment Scope

We utilize TrustRadius to gain market insights and stay updated with industry trends. Whenever we have to purchase any software, we identify emerging software solutions and understand the satisfaction levels of users from here. It provides comprehensive information about a product's strengths, weaknesses, and suitability for our use case. It reduces the risk of making poor purchasing decisions.

Pros

  • Compare multiple software products side by side.
  • Identify emerging software of the current time.
  • List of features, pricing, and user feedback.

Cons

  • Most purchased software in recent time / Rankings based on recent reviews rather than all-time's reviews.
  • Contact the seller directly from TrustRadius.

Return on Investment

  • Well-informed software choices.
  • Time and Cost Savings.

Alternatives Considered

Capterra and G2 for Buyers

Other Software Used

G2 for Buyers, Capterra

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