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Trumpia

Score8.2 out of 10

5 Reviews and Ratings

What is Trumpia?

Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation.

The texting software offers a sophisticated set of SMS marketing features; from basic to advanced. It includes text keywords, mass texting, and appointment reminders; and it supports more complex tasks like automated workflows or custom integrations to other systems.

On top of its features, Trumpia offers services like 365-day support, onboarding, compliance advice, and campaign consulting.

Media

Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.
Screenshot of Trumpia features an AI message generator for texts and emails.
Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.
Screenshot of More than 20 email templates available
Screenshot of Automated text message workflows templates - general templates and especial workflows for different industries.
Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.

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Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.

Trumpia is a great program for sending out promotional texts

Pros

  • Trumpia is very user-friendly and easy to use. I can have a text sent up to a large list within 15 minutes.
  • It is very easy to pull text opt ins and opt outs from Trumpia so we can ensure we are always staying on top of those.
  • Trumpia is very cost-effective if you are sending only 1-2 texts per month.

Cons

  • It would be great if Trumpia could have a feature that would send opt ins directly to the email address associated with your account.
  • It would be great if the API functionality of Trumpia was easier to set up with your CRM.
  • If your organization is sending out more than 1-2 texts per month to a large list it could become very expensive.

Return on Investment

  • Our promotional texts that were sent out through Trumpia have had a really strong response rate which has in turn driven sales for our clinics.
  • Trumpia is another touch point for our clients to remind them to take advantage of the great promotion we are running, which again has driven sales for our company.

Other Software Used

Amazon QuickSight, Facebook for Business, Yext Knowledge Manager

Valued Partner for a decade and counting

Use Cases and Deployment Scope

We have partnered with Trumpia for 10 years to bring text marketing to our clients. This partnership has changed our business and allowed us to add value to our product line. Our clients rely on us to help in their marketing campaigns and Trumpia's account management and customer service allow us to shine.

Pros

  • Account Management
  • Customer Service
  • Automated Text Campaigns

Cons

  • Pausing scheduled messages
  • seamless new UI
  • Automated formatting of MMS

Most Important Features

  • Location Management
  • Automated Campaigns
  • MMS

Return on Investment

  • Trumpia makes it easy for our clients to regulate messaging that fits their individual campaign needs
  • Trumpia has worked with us to help train our clients for particular needs

Alternatives Considered

EZ Texting

Other Software Used

HubSpot CRM

Trumpia Truly Offers the Best Messaging Services

Pros

  • Trumpia helps our company communicate quickly and succinctly.
  • Trumpia is an invaluable communication resource.

Cons

  • I don't know where Trumpia could improve. It's user friendly and cost-effective.

Most Important Features

  • Text to salespeople are very important.
  • We love the different text and file formats
  • Sending pictures through text is a fantastic feature.

Return on Investment

  • Trumpia has helped us improve our efficiency.

Send Me To Paris Promo using Trumpia

Pros

  • It seamlessly blends various channels to reach customers.
  • It provides a single umbrella to build customer profiles.
  • It is simple and easy to use!

Cons

  • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.

Return on Investment

  • Increased sales by more than 60%
  • Helped cement our mobile presence in the marketplace.