TrustRadius: an HG Insights company

Tricentis Test Automation for ServiceNow (discontinued)

Score7.9 out of 10

3 Reviews and Ratings

What is Tricentis Test Automation for ServiceNow (discontinued)?

Tricentis' solution for testing ServiceNow workflows, Tricentis Test Automation for ServiceNow, is a scoped application within the user's Now Platform, boasting a familiar interface equipped with a centralized dashboard to view test plans, suites, cases, and results.

Read more details.

Media

Screenshot of Tricentis Test Automation for ServiceNow is a scoped application within the Now Platform. It is equipped with a centralized dashboard to view test plans, suites, cases, and results. Reports with pass/fail, screenshots, and result files, to find what is needed in the ServiceNow environment.
Screenshot of Tricentis Test Automation for ServiceNow’s test on demand. The developer’s console is used to playback tests in real time and locally on a desktop.
Screenshot of The Case Creator generates test cases based off ServiceNow configuration changes. It generates cases for business rules, UI policies, UI actions, and tables. Case Creator can generate test cases for net new functionality, and be used to maintain existing test cases when there are changes to the configuration.
Screenshot of The point-and-click Recorder is used to generate test cases from user actions. It’s also Service Portal compatible. The Recorder is used to translate test steps into lay terms.
Screenshot of Tricentis Test Automation for ServiceNow includes a log, screenshot, and video capture with every execution. Line errors are defined for easier debugging. If a visual is preferred, a video recording of the execution can be viewed, to watch the behavior of the test execution.

1 / 5

Screenshot of Tricentis Test Automation for ServiceNow is a scoped application within the Now Platform. It is equipped with a centralized dashboard to view test plans, suites, cases, and results. Reports with pass/fail, screenshots, and result files, to find what is needed in the ServiceNow environment.

Top Performing Features

  • Multi-Browser Testing

    Users can ensure that web applications work seamlessly across different browsers.

    Category average: 7.9

  • Test Scheduling

    Enables users to schedule tests to run at a specific date or time, or on a recurring basis.

    Category average: 8.3

  • Parallel Testing

    Enables users to run multiple tests simultaneously.

    Category average: 9

Areas for Improvement

  • Real Device Testing

    The product provides access to real hardware devices for testing on different platforms. Tests are run using your own devices or using provided simulated devices.

    Category average: 7.2

  • Mobile Testing

    Allows users to automate testing on mobile devices for iOS and Android platforms.

    Category average: 7.8

  • CI/CD Tool Integration

    The product allows users to integrate automated testing into their continuous integration and continuous deployment (CI/CD) pipeline for faster feedback and results.

    Category average: 8.4

One of the best testing tool

Use Cases and Deployment Scope

We are using Tricentis Test Automation for ServiceNow application to develop and manage our applications. It helps us to test our application end to end and giving us some some outputs to describe where our aim should focus. Also because of easy to use and user friendly interface, so many users can use it.

Pros

  • Easy to use
  • User friendly interface
  • Can work on cloudbased

Cons

  • It should support more functions
  • Pricing should be less
  • Hard to set up

Most Important Features

  • Easy to use
  • User friendly interface
  • Support many platforms especially AI

Return on Investment

  • Pros: Decrease our effort time to testing
  • Pros: Support many platforms on testing
  • Cons: It is really hard to set up

Other Software Used

TestComplete