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Totango

Score7.8 out of 10

409 Reviews and Ratings

What is Totango?

Totango is a Customer Success Platform for enterprise go-to-market teams—including Customer Success, Sales, Marketing, and Revenue—that helps them to work smarter, achieve meaningful outcomes, and refine revenue strategies through actionable insights.

By automating routine tasks and streamlining complex workflows, Totango allows teams to focus on high-impact activities. The platform boasts users among companies like SAP, Github, Schneider Electric, and Aircall. Totango supports customer engagement at every stage of the lifecycle, helping businesses enhance strategies and maximize revenue potential.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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collaboration tools to manage a customer portfolio

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS

FAQs

What is Totango?
Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.
What are Totango's top competitors?
Gainsight CS, ChurnZero, and Catalyst CSP, now part of Totango are common alternatives for Totango.
What is Totango's best feature?
Reviewers rate Integration with Salesforce.com and NPS surveys highest, with a score of 9.4.