Toast Payroll & Team Management

Score9.4 out of 10

10 Reviews and Ratings

What is Toast Payroll & Team Management?

Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by Toast July 2019.

Categories & Use Cases

Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 9
Salary revision and increment management
Salary revision is the ability to modify individual employee pay.
Category average: 8.7
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 9

Off-cycle/On-Demand payment
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
Category average: 8.4
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.9
Support for external payroll vendors
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
Category average: 7.2

#1 most frequent

Accommodation and Food Services

53.8%

7 installations of 13

#2 most frequent

Public Administration

7.7%

1 installation of 13

#3 most frequent

Arts, Entertainment, and Recreation

7.7%

1 installation of 13

Justin Gipp View profile

Senior Accountant in Finance and Accounting at Ryan & Wetmore, PC (11-50 employees employees)

Use Cases and Deployment Scope

Toast Payroll and Team Management is a payroll service with a very narrow niche. Toast Payroll and Team Management is a software geared specifically to restaurant businesses and was considered for a client of mine. The software does a great job for restaurants, however, the larger named payroll services can provide the same services at a lower cost.

Pros

Tip splitting
Payroll by class
Specific reports

Cons

Fees
Accounting integration and syncing

Most Important Features

Tip splitting
Geared reports
Timely pay

Return on Investment

Great reports and analytics
Moderately high fees
Convenience

Alternatives Considered

Paychex Flex

Other Software Used

Paychex Flex, ADP Comprehensive Services

Tyler Collum View profile

Corporate Director Of Human Resources in Corporate at Duke Hospitality (201-500 employees employees)

Pros

HR Services. StratEx provides you a dedicated HR Services Account Manager. This person not only knows the intricacies of the HR software, but also supports all HR functions within the organization. Our StratEx HR Services Manager stays up-to-date on all laws and governmental guidance and provides support across our multi-location workforce.
Sales Experience. We sat through several proposals and demos from lots of companies (including the big players, like ADP, Ultimate, and Ceridian) and all of them were just completely useless. We often left with more questions than we had and we could get no answers--just the same corporate jargon. StratEx offered a different experience. A quick introductory call before we even started looking, and a low-pressure, friendly conversation where they really discovered who we are as a company and then proposed how they could meet our needs.
Software support. From the very beginning, the software support was out of this world. During implementation, I could pick up the phone and call one of two people who I had started building a relationship with. They knew me, our account, our practices --- everything. They waited until I told them I was ready to move to General Support. General Support isn't a bad thing! Our dedicated team of two specialized in implementation and they were released to go work on the next client. General Support is a dedicated group of three or four people who also know me and our practices. They are available when I need them to support any issues or changes that come up. StratEx's support is fantastic.

Cons

I would like to see the reporting features expanded more. I can build custom reports, but I would love to be able to extract any data point I want to create reports I need.
Passive benefit enrollment. Currently, their system doesn't support the ability for employees to remain passively enrolled through each benefit enrollment period. Each year, every employee has to go into the system and re-enroll in benefit elections/deferrals. This isn't complicated for our company and requires extra work on our end.
I would like to see social functions built into the site. The site is already a platform many employees are in all the time, so instead of us looking for an intra-net or employee site provider, we could simply use StratEx if the option were available.

Return on Investment

Financial Savings. The costs of StratEx is based on company population and active employees. This saved us a lot of dollars we were able to invest elsewhere in the company. The idea of "we'll grow with you" is modeled here as StratEx's simple cost structure does, in fact, grow as you grow, so the expense for StratEx is relative.
The soft savings is also a big ROI. The amount of productivity recovered by bringing an HR system in-house gives us control and easy access. Further, the software is intuitive and user-friendly, which saves so much time.
The HR Support services also are an added layer or counsel and guidance on the many HR laws that surround companies these days.

Alternatives Considered

ADP TotalSource, Ceridian Dayforce and BambooHR

Other Software Used

Airtable, Jive Hosted VoIP, G Suite

Verified User

Director in Human Resources (11-50 employees employees)

Use Cases and Deployment Scope

We use it for onboarding new employees, payroll, expense reimbursement, and health care benefit renewals.

Pros

Payroll.
Health Care Benefits.
Expense reporting.

Cons

HR - We used to receive HR support and that is something that we really miss.
StratEx was also our broker so made the health care side of things seamless and we miss that too.
Support - Sometimes the support we get is lacking or we get different answers from different people.

Most Important Features

New employee onboarding.
Health care benefits & renewals.
PTO tracking.
Expense reporting.

Return on Investment

It has streamlined our expense reporting & reimbursement process and has saved us time & money by saving us time.
It has streamlined our health care benefits administration and renewals.
It has streamlined our PTO process - calculations are much easier and faster to do now.

Toast Payroll & Team Management

What is Toast Payroll & Team Management?

Categories & Use Cases