Tipalti

Score8.7 out of 10

151 Reviews and Ratings

What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

Categories & Use Cases

Media

Mobile approvals for invoices and payments

Brandable self-service supplier portal (including handling tax forms)

Brandable self-service portal to collect and validate payment details

Combined payment methods, currencies, and entities in a single payment file

an early payment, which can be offered to suppliers through email or the supplier portal

an early payment, that suppliers can accept and is processed that day

The PO matching screen, to identify and resolve mismatches between purchase orders, invoices, and receipts

Tipalti PO Management, for modernized purchasing operations

1 / 9

Payment Status Tracking
Tracks what stage payments are at in the process, from approval to receipt.
Category average: 8.7
Payment Audit Trail
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
Category average: 8.7
Electronic Funds Transfer
Funds can be transferred via EFT as opposed to paper checks.
Category average: 8.4

Automated Accounts Payable Processes
Accounts payable processes are automated based on pre-determined workflows.
Category average: 8.2
Financial Document Management
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
Category average: 7.9
Tax Form Preparation
Allows users to create and share tax forms within the platform.
Category average: 6.5

Abhi Bhatt

Assistant Controller in Finance and Accounting at Trusted Media Brands (201-500 employees employees)

Use Cases and Deployment Scope

Tipalti is solving the problem of being an effective platform that we use to pay our domestic and foreign video owners.

Pros

The system is easy to navigate and I am able to download the reports that I need.
I am able to effectively gather the data that we need to send to licensees and to report to the IRS for tax purposes.
Can effectively identify 1099s and 1042s

Cons

Improved turnaround times from customer support to close out open tickets that we've submitted.

Return on Investment

Excellent customer service
Executing domestic and global payments
Detailed reporting

Usability

Shereen Blalock View profile

AP Manager in Finance and Accounting at Whalar (1001-5000 employees employees)

Use Cases and Deployment Scope

I am an admin and use Tipalti daily to automate workflows, reducing the time spent on data entry and invoice approvals, thereby increasing overall efficiency. We have thousands of Payees that we pay through Tipalti.

Also fraud is reduced as Tipalti compliant process is strictly adhered to by detecting problems before they arise which is a great feature.

Pros

Batch Payments of Hundreds of Payees
Reduce risk of fraud by reviewing compliance
Security of private information entered only by Payee themselves

Cons

We currently do not have the option to pay our payees directly with the EUR currency which we hope to have resolved soon.
A lot of difficulties in paying Canadian payees as supposed to needs their bank information entered a certain way causing a lot of rejections and increase workload for my team
Would love to be able to have our agencies who manage multiple payees have one profile portal where they log in and see all of their payees at once

Return on Investment

We are able to increase efficiency in our department by saving time in entering invoices 1 by 1 for each payee this we are able to avoided the need to hire additional full-time employees
We have been able to perform our Accounting close a lot faster saving 2 days average per month.
We have also in the last year save average of $50k from avoiding duplicate payments.

Usability

Other Software Used

Adobe Acrobat, Slack, NetSuite ERP

Lisa Vokes-Pierre View profile

Finance Director in Finance and Accounting at Foobar (1-10 employees employees)

Use Cases and Deployment Scope

We use Tipalti in supporting our end-to-end accounts payable process. Prior to implementation, we would receive an invoice and make payments across multiple platforms, e.g. via local banking solution or by instruction via email to our bank. Approvals were obtained via email and tracked via Airtable to at least have some transparency. Scope of Tipalti now is to scan all invoices that come through our shared mailbox and suggest coding as well as approvers. Approval process is seamless and the beauty is the ability to make the payment - OR- mark the payment as paid manually when it makes more sense to pay locally.

Pros

Flexibility in trying to solve the business problem that may be specific to our location or type of business
Pretty quick support
Ambitions to improve the solution - there is a roadmap

Cons

Reporting capabilities are quite limited and certainly not configurable
Connections between screens could be improved - improvements to UI would be beneficial
Approval via SMS

Return on Investment

Time saved across all aspect of our operation - routing, approver and payer
Increased transparency and comfort that nothing has fallen through the cracks
Improved connection to ERP system - some aspects are not automatable (QBO with multiple entities)...but certainly has improved time taken by accountants and hence reduced cost (not quantified)

Usability

Alternatives Considered

Pleo, SAP Concur, Yokoy, Microsoft Dynamics 365 Business Central, Spendesk and BILL

Other Software Used

LiveFlow

Sameh Hassan

Finance Manager in Finance and Accounting at Duco Technology Limited (201-500 employees employees)

Use Cases and Deployment Scope

Tipalti has been implemented 3 years ago as part of automating our AP Team, previously it was a very manual process where an individual would need to review invoices and code according and also pay manually. Ofcourse this exposed us to human error risks. Tipalti has been particularly useful in establishing good controls and governance in this process

Pros

AI and Machine Learning to code invoices
AI and Machine Learning to approval process
Segregation of duties for inputting bank details, which is a major risk factor for fraud if controls are not in place
Api with our Finance system

Cons

The Sync errors are difficult to under
The funding section could be presented better
At times payments fail however the reason is unclear

Return on Investment

Tipalti has effectively replaced a whole AP team for us
Gives us the comfort that controls and governance in place to reduce risk of fraud
Allows the company to grow at ease

Usability

Other Software Used

Salesforce CMS, NetSuite ERP

Kristi Hurd View profile

Payment Operations Manager in Finance and Accounting at Peek Travel INC (201-500 employees employees)

Use Cases and Deployment Scope

We use Tipalti for Partner payables for our international partners located in the Caribbean and other territories not supported by our main card processor.

Pros

Swift reliable accurate support Service
Exceptional account relationships
Very UI Friendly, easy to navigate

Cons

More versatile payout schedules

Return on Investment

Their Fraud protection tools for account updates is a godsend (Tipalti Payee Review)
Tax Form collection is excellent for retaining needed details

Usability

Alternatives Considered

Stripe Payments

Other Software Used

Stripe Payments

Hyperwallet, a PayPal service

Tipalti

What is Tipalti?

Categories & Use Cases

Media

Key Features

Top Performing Features

Payment Status Tracking

Payment Audit Trail

Electronic Funds Transfer

Areas for Improvement

Automated Accounts Payable Processes

Financial Document Management

Tax Form Preparation

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