Based on 12 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 12 reviews | Last Published May 26, 2026
Tipalti is primarily utilized by organizations to automate and streamline Accounts Payable (AP) processes, a core function cited by 10 of 12 reviewers. It helps reduce manual data entry, accelerate invoice approvals, and manage vendor onboarding and payments more efficiently. In TrustRadius reviews, users leverage its robust capabilities for global payments and multi-currency transactions, often integrating it seamlessly with existing accounting systems like NetSuite to enhance overall financial operations.
The platform consistently delivers substantial efficiency gains and strengthens financial controls, particularly in fraud prevention and security. However, reviewers frequently noted challenges with payment processing, including unexplained failures and slow speeds, a concern for 4 of 12 reviewers. Overall sentiment indicates Tipalti is a valuable tool for AP automation, despite some identified areas for technical and functional refinement.
Pros
Automates and streamlines Accounts Payable workflows
Robust capabilities for global and multi-currency payments
Seamless integration with major financial systems like NetSuite and Sage Intacct
Enhances financial controls and fraud prevention
Provides vendor self-service options for payment details
Cons
Unexplained payment failures and slow processing times
Limited direct EUR payment options and broader currency support
Lack of clarity surrounding sync errors, often requiring support intervention
Opportunities for improved integrations with QuickBooks Online and third-party procurement cards
Workflow inefficiencies, such as needing to restart processes for minor invoice edits
Tipalti is used for Accounts payable purposes. Implementing this tool has efficiently changed the workflow of the accounting department and has made the internal process much easier. We use it on a daily basis to process invoices and payments, internal authorizations and once a week we run specific reports.
Pros
Excellent customer service
Accesible instructions
Friendly software design
Cons
I think there should be an option to process massive payments for invoices that are ready for payment. I personally filter per payee and select the invoices one by one.
Credit sync incorrectly in the ERP. It closes in Tipalti but remains open in SAP.
It would be great to receive an automated cash balance report every day.
I would appreciate if the OCR could detect if a document is an invoice or not. If it's not, it would be greatly appreciated to discard it automatically.
Likelihood to Recommend
I am picking a 9 because I find the system very useful and helpful for processing AP information, however, I am aware there are some tools that could be included to help us as a company to have a better insight of our resources.
I would also like to acknowledge the good attitude that the customer service has always offered to me and my team.
VU
Verified User
Employee in Finance and Accounting (51-200 employees)
We use Tipalti for our Accounts Payable operations. It integrates with Sage Intacct to use its accounting backbone. We utilize the ACH payment functionality for vendor remittances. We have started an automated workflow for managers to approve expenses before payment and stop using email approvals. My company is a small-medium business with several showrooms in the Mid-Atlantic.
Pros
Integrates with Sage Intacct
Processes and reads invoices well
Performs workflow automation well
Cons
Editing after processing means we have to restart the workflow to make small changes on invoices
Credit memos are not processed easily requiring duplicate effort
Payment processing is slow.
Likelihood to Recommend
Tipalti works well with Purchasing and integrating items for invoice matching. Setting up workflow and sending notes to users allows for notes and communication asynchronously. People are able to approve invoices easily through email. Although my organization doesn't use it for Expense Reporting, it would be very easy for employees to use. They also incorporate multiple currencies although my company doesn't need to use that functionality. As noted previously, credit memos are difficult and my company has a lot that come in from vendors for recalls, damaged equipment, and customers' changed minds.
VU
Verified User
Manager in Finance and Accounting (51-200 employees)
Tipalti has helped our company streamline the Accounts Payable process and the procurement process allows us to have more visibility into corporate spend. Tipalti has helped us greatly improve in the following areas: supplier management, reduce processing time on invoices, make payments in multiple currencies for multiple entities, 2-way, 3-way matching.
Pros
AP Automation - Tipalti has helped us streamline supplier management, invoice processing time and 2-way & 3-way matching
Mass Payments - Streamlined payment experience for vendors, can pay in multiple currencies under multiple entities
Procurement - Streamlined vendor management, advanced approval flows, PO generation
Cons
We have encountered various limitations with PO integration which delays our invoice processing time
We have encountered issues using the "Payment Notification Email" field in vendor records, payment notifications don't get sent to the email populated in this field.
Likelihood to Recommend
Tipalti has positively impacted how we collect information from vendors, how invoices are processed, how payments are made, and much more. Tipalti support through email and live chat is also a great feature - the support team is really helpful in resolving issues quickly.
VU
Verified User
Manager in Finance and Accounting (51-200 employees)
We use Tipalti to pay all our international suppliers. They register on the platfrom and I just use their code to transfer funds. In the future and when they support drop ship and plan to use the invoice module as well and have them load it directly on the platform.
Pros
Send notifications to suppliers
Update on any delays or problems
react very fast if there is any problem
Cons
They could accept the money in Israel instead of having to made transfer to their US bank
They should support every business transaction including drop shipping
They are quite expensive (the fix monthly charge)
Likelihood to Recommend
Tiplati is best suited for companies with large number and changing suppliers base. They are also perfect for global suppliers network as they seamlessly support in many different countries. If your supplier network is small and quite fixed it is less important as you local bank can support you as well.
We use Tipalti to process payouts to suppliers in our marketplace. The reason we identified Tipalti, vs. other marketplace payout products, is that our supplier base includes international vendors that required foreign payouts, and our industry follows a fairly traditional accounts payable flow (estimate, purchase order, invoice, payment) so wouldn't be quick to adopt a tech-forward marketplace payout provider. I knew of Tipalti after having implemented it previously at a larger D2C company, and I was impressed with their ability to provide an extremely cost-effective platform for our early-stage (Seed) startup - but I also know that when we start to scale, they are the right partner to do that with. I would recommend looking into Tipalti at any business size, and especially if you run Netsuite - they are a preferred partner and the implementation to Netsuite is SO easy, you don't need any engineers.
Pros
Payouts, including international
Controls around approvals and payments
Cons
Integration with multiple systems at the same time
Sleaker auto-approvals for small teams
Likelihood to Recommend
Tipalti is very well suited for small, medium, or even large businesses that run Netsuite and want to automate their payables process. Integration to Netsuite is super easy, and the controls within Tipalti are easy to understand and set up. One challenge I had in the past is that PO matching is either on or off, and you can't customize the types of procurement that would require it - so in a company where POs are required for direct procurement but not for indirect procurement, you have to turn on PO match for the whole company, and build workflow workarounds to navigate all the "exceptions" for indirect procurement.
We use Tipalti as the payment platform for paying vendors in the procurement function and employees in the Payroll function. Tipalti is really easy to use, both from an operational point of view and also from a reporting and audit evidence point of view. Adding funds to Tipalti is just as easy and you never wait more than one business day (in our experience). Annually the controls report is available that is requested by our external auditors. The fees are competitive when measured against other banking institutions. I will recommend it for other companies.
Pros
Easy to use.
Reporting functionality assisting the cash reconciliation process.
Controls reports available for external audit purposes.
Managing funds, in and outflows.
Cons
When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
Likelihood to Recommend
Well suited: 1. Companies with 50 to 1000 employees. 2. Vendors with 50 to 1000 vendor profiles. 3. Start-up operations to mid-tier companies. Less suited: 1. Where specific point in time settlement is needed, for example time-sensitive payroll payments.
Basically, we use Tipalti to process all the invoices. We received invoices by e-mail, then forward them to Tipalti. They coded it and send it to our bank approvers to approve. The Tipalti makes our bank approver deal with questions fast and easy. If they saw any mistakes, they can easily send them back to AP action. The Tipalti system also upgrades basic our coding. The more invoices we have processed, the Tipalti will gain smarter. It can select an entity and expense account for you automatically.
Pros
It can pick account automatically
It easy for our bank approvers to use
You can use it to make payment.
Cons
Can't send PO matching invoices to our customers
Some sync failure problems
Likelihood to Recommend
Tipalti is good for medium size company for process daily invoices. It has some trouble processing PO matching invoices. The PO matching invoices will go to pending payment without Bank approvers to approve.
We implemented Tipalti last year to manage our Accounts Payable workflow. It has been great. It syncs with our accounting system, the invoice approval process is simple for managers, and payments are easy to make.
Pros
Syncs with accounting system
Easy invoice approval process
Simple payment and approvals
Cons
Links with more banks to make it easier to make our payments without having to make bank transfers.
We use Tipalti for Invoice management for supplier, and for expenses and other internal cost for employees. We encourage our supplier to upload and manage their Invoices to us using Tipalti, as a very good tool for these purposes. We use it as a responsibility chain for invoice approvals, with very good results.
Pros
Approval delegation
Supplier self invoicing
Invoice storage
Cons
Bill audit view
Log In Validation process
Invoice search by number
Likelihood to Recommend
Is suitable for companies with several suppliers and different countries.If a companie have multi sites, and different type if business Tipalti suits in the best way the multi supplier-product platform, such as e-commerce, chains of shops, multi business companies and so on. It´s also usefull for employee payments. Maybe is not than good for business with less supliers.
We were looking to upgrade our Payable system to be more efficient and modern. In 2019 we decided to partner with TIPALTI. and it has been an AMAZING time saver with my daily AP's entry! TIPALTI is also allowing us to
operate paper-free and implement best-practice approval flows. Not even that, it also satisfied our Vendors by getting paid on time and no more risk of payments getting lost on the way. So Thank you TIPALTI, you're the Best!
Pros
memorized the Vendors ID, Account, and Approver name
Catch the duplicate invoices
automatic send out the reminder to approver
agenized AP's by booking them into the appropriate payee account.
Cons
I would like to challenge Tipalti to sync the PDF file into NetSuite.
Likelihood to Recommend
Tipalti is best for a medium to the large company on their AP process as we are should be part of saving trees and our environment by being paperless in our organization.
