TrustRadius: an HG Insights company

ThunderTix

Score9.1 out of 10

7 Reviews and Ratings

What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process.

The software is also a fundraising platform used to receive donations and track donors, with an included CRM and complete patron database. Patrons, orders, and donations can be imported from previous systems so data is already transferred and loaded, when starting with ThunderTix.

Reserved seating includes seat exchanges, blocking, advanced reservations, initial deposits, and group sales. Merchandise and concessions can be sold from one integrated box office portal with connected payment terminals for rapid credit card processing on-site.

Coupons and promo codes can be used to incentivize event sales, or automated group discounts for parties of more than X (the user chooses the terms). Marketing efforts are tracked with custom surveys, including post-event surveys the morning after a performance to gauge customer satisfaction.

Gift cards are fully integrated with all redemption and balance tracking towards future tickets or merchandise. Customer loyalty is supported through rewards based on purchasing thresholds.

Users receive all proceeds nightly with direct deposit from a payment gateway -- not after the event takes place. ThunderTix can be tried with a 14-day free trial that can be extended indefinitely while preparing for an upcoming season.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada, Scotland, Ireland, United Kingdom, Australia, New Zealand, Qatar, Mexico, EU
Supported LanguagesEnglish, French, Spanish

FAQs

How much does ThunderTix cost?
ThunderTix starts at $20.
What are ThunderTix's top competitors?
Blackbaud Altru, AudienceView Professional, and AudienceView Unlimited are common alternatives for ThunderTix.
What is ThunderTix's best feature?
Reviewers rate Registration, RSVP, and ticketing highest, with a score of 9.1.
Who uses ThunderTix?
The most common users of ThunderTix are from B2C.