#1 most frequent
United States of America
43.2%19 installations of 44
What is Symantec Email Security.cloud?
Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed to provide 100 percent protection against known and unknown email viruses and have a 99 percent spam capture rate
Categories & Use Cases
Videos
Top Performing Features
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7
Areas for Improvement
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Who Buys & Uses Symantec Email Security.cloud
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
20.5%9 installations of 44
#3 most frequent
Australia
13.6%6 installations of 44
easy email security
Pros
- We greatly reduced the amount of spam that made it through to our users email boxes.
- The information provided in the track and trace functions has been instrumental in troubleshooting email flow issues.
- Cloud management of the product allows easy administration from any location.
Cons
- Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
- The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
Return on Investment
- Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
Symantec Email Security, a great solution that is rich with security features
Pros
- Advanced scanning of email and threats beyond simple Antispam services
- Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
- Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
Cons
- Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
- Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
- Advanced filtering and scanning is not quite as good as several competitors
Return on Investment
- Advanced scanning can prevent bad email from getting through and infecting or encrypting company data. This can drastically impact a business on a day-to-day basis.
- Affordable cost for the service means that all email should be filtered by a business-grade solution.
- Customization of policies lets a company tailor fit the solution to their needs for security and compliance.
Alternatives Considered
Barracuda Email Security Service and Sophos Secure Email Gateways
Other Software Used
Barracuda Email Security Service, Sophos Secure Email Gateways
Symantec Email Security.cloud on the highest level possible
Pros
- Filters spam and malware on the highest possible level
- Provides stable service
Cons
- If other customers get banned by some third party spam filter, you might be hit as you use shared servers/IPs.
- User support not always get your point from the first time.
Return on Investment
- It has secured our email channel for a years.
- The costs are affordable.
Other Software Used
Google Analytics, Zoho Desk, FortiAuthenticator
