#1 most frequent
United States of America
53.0%166 installations of 313
What is Cisco Cloud Email Security?
Cisco's Cloud Email Security platform is a secure email gateway.
Categories & Use Cases
Top Performing Features
Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Threat Detection
Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.
Category average: 8.7
Areas for Improvement
End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.4
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
Who Buys & Uses Cisco Cloud Email Security
#2 most frequent
France
7.0%22 installations of 313
#3 most frequent
Canada
4.8%15 installations of 313
Cisco Cloud Email Security - Well Worth the Investment
Pros
- Incoming mail policies and content filtering are easy to implement.
- Security aspects of the service are great at filtering out unwanted traffic: anti-spam, anti-virus (Sophos and Mcafee), Cisco AMP, outbreak filters, reputation filtering, etc.).
- Email tracking through the SMA is a breeze, so if you have specific users that are having problems in the receipt of emails, research into the problem is quick and easy.
- The reporting is detailed for operations and security functions.
Cons
- Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
- Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
- A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Return on Investment
- Cisco was priced better than some of the other best of breed providers.
- It has significantly reduced our spam and malicious content to our users compared to our previous deprecated on-prem email gateway.
- The ease of adding a new site.
Alternatives Considered
Barracuda Email Security Service, Mimecast Secure Email Gateway and Proofpoint Email Protection
Other Software Used
Cisco Umbrella, Cisco Meraki Wireless Access Point, CenturyLink SD-WAN Solutions
Professional and dependable E-mail security for your business.
Pros
- Best in class spam filtering using Talos Intelligence.
- Highly customisable with multiple layers and filters to customise your E-mail flow.
- Reliable and able to keep up with high volumes of mail and spam.
Cons
- Initial configuration takes time to perform as it is a very powerful solution.
- Limited context sensitive help.
Return on Investment
- Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
- Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
- Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Cisco Cloud Email Security Review
Pros
- Advanced malware protection.
- Integration with Office365.
Cons
- The graphical interface.
- Support to deploy.
Return on Investment
- We no longer have to worry about email security.
Alternatives Considered
Cisco Advanced Malware Protection (AMP) for Endpoints and Cisco StealthWatch
Other Software Used
Cisco StealthWatch, Cisco Identity Services Engine (ISE)
Excellent Email Security Service
Pros
- Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
- Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Cons
- On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
- Emails with large attachment sizes can sometimes slow down the email loading process.
Return on Investment
- Data breaches and data loss can be extremely detrimental to any company. So far this security tool has been a great investment in preventing any form of data compromise.
Other Software Used
Coinbase, Cisco Data Center Network Manager, Slack
